Production Manager
CurrentAs a Production Manager I am responsible for managing a portfolio of landscape maintenance contracts, maximizing customer satisfaction, and ensuring delivery of quality services while achieving set goals for revenue, profitability, and contract renewals through effective management & coordination of personnel, equipment & facility resources, and employee training & development. PRIMARY RESPONSIBILITIES * Responsible for ensuring delivery of quality services and customer satisfaction * Develop long-term relationships with clients to ensure open-line of communication * Schedule landscape maintenance crews and conduct site inspections to evaluate services performed * Provide estimates for supplemental work & enhancements to improve the quality of landscape * Responsible for monitoring operation expenses. Review financial reports & seek avenues to improve the branch’s bottom line * Develop and coordinate plans for the efficient use of personnel and resources * Participate in branch recruitment plan to fulfill staffing needs * Train & mentor field supervisors and crew personnel * Participate & conduct routine training sessions to maximize production & efficiency. Promote high standards for customer service, develop a safety culture, and create a positive team environment
