Possible summary:As a Clinic Operations Supervisor at Children's National Hospital, I oversee the clinic flow, monitor the performance, and implement improvement initiatives for seven clinics. I also assist with planning and program management, policy and guidance development, and stakeholder coordination to enhance the preparedness and effectiveness of the hospital's services.I am recently obtained my MBA degree at University of Maryland Global Campus, where I was learning the latest business administration and management concepts and skills. I have a strong background in healthcare services, with over eight years of experience in various roles, including patient care coordination, patient service representation, and administrative assistance. I am skilled in Microsoft Word, Excel, PowerPoint, Epic, and Cerner, as well as problem-solving, analytics, time management, and critical thinking. I am passionate about leveraging education and experience to drive positive change, innovation, and growth in operations.
Listed skills include Customer Service, Microsoft Office, Healthcare, Public Speaking, and 10 others.