Assist in the recruitment, onboarding, and training of new reservists.Maintain accurate and up-to-date records of reservist personnel, including availability and deployment status.Provide support and guidance to reservists before, during, and after deployments.Facilitate communication between reservists and FEMA leadership, ensuring clear and effective information flow.Prepare and distribute regular updates and reports on reservist activities and status.Assist in the development and implementation of policies and procedures related to reservist management and logistics.Maintain and update databases, spreadsheets, and other tools used for tracking and reporting.Support budget planning and financial management related to reservist operations.Ensure compliance with safety and operational protocols during deployments.Serve as a point of contact for reservists, addressing inquiries and providing information regarding deployments and operations.Identify and coordinate training opportunities for reservists to enhance their skills and preparedness.

 Aid in the preparation of correspondences, reports, documents, and presentations and use appropriate analysis methods to review program effectiveness and communicate results using varied methods Monitors clinic flow and implements performance improvement initiatives to ensure physician and staff productivity. Manage key program elements, including but not limited to goals and milestones, risks, available resources, budgets, standard operating procedures, quality control, and results. Successfully transitioned and trained 7 clinics to use Cerner for scheduling doctor's orders, communication between different teams and properly documenting information in patient charts Possesses strong analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge Maintain confidential program documentation in an organized fashion for preparation of auditing and other contractual deliverables Develops and manages administrative goals and priorities consistent with departmental goals and priorities. Effectively communicate and manage project expectations to Executive Leadership, process owners, team members and other stakeholders in a clear, concise, and consistent manner Supervises the work of program staff, including assigning and reviewing work, providing guidance, and conducting performance evaluations

 Ensures timelines and action plans are completed as intended Tracked timelines and coordinate with program leads and staff on the development of standard operating procedures and other documents Reviews and responds to correspondence; refers requests to colleagues, as appropriate Ensures that all related patient appointments for care are secured in a timely manner and coordinated for patient convenience and addresses and resolves process or administrative issues impeding timely access to care Supported and provided knowledge on the development and deployment of new databases and tools while efficiently training employees Assisted practice manager in day-to-day responsibilities such as preparing and distributing daily and weekly reports, maintaining time and attendance, establishing, and maintaining logs / files and cross -training employees Managed, modified, and created doctor's scheduling templates as per doctor and patient requests Works with manager to provide monthly reports and identify outcomes and opportunity for improvements Acts as the liaison for the patient and family, working with both administrative and clinical staff from multiple departments to improve the patient's overall experience.

• Supported and provided knowledge on the development and deployment of new databases and tools while efficiently training coworkers.• Prepared journal transactions, balanced accounts, and reconciled account errors.• Independently managed the performance improvement process for the office and departments in accordance with established clinic policies and procedures.• Managed, modified and created doctor's scheduling templates as per doctor and patient requests.• Run and analyze standard reports and ensure errors are corrected.• Oversees office operations and ensures office activities comply with policies and procedures.• Screens items that can be routinely handled and prepares appropriate responses.

• Supports patient operations with overall care coordination for patients, serving as their primary point of contact for all customer service, administrative and scheduling needs.• Analyzes current procedures and assesses efficiency and effectiveness; makes recommendations for improvements to procedures; coordinates implementation.• Works with manager to formulate plan for professional development.• Develops and maintains database to support development of managed care reports and other relevant pricing information databases.• Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials. • Monitors expenditures and may participate in the budget planning process and prepare financial reports. • Responsible for performing special projects to improve process efficiency and performance Projects as assigned by Management.• Perform monthly balance sheet, income statement and changes in financial position/budget variance analysis.• Prepare financial reports, charts, tables and other exhibits as requested.

• Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.• Supports and provides knowledge on the development and deployment of new databases and tools, and efficiently train coworkers.• Obtain Preauthorization’s for surgeries as per insurance policy/plan details.• In accordance with established policies and procedures, manage the performance improvement process for the office, department or business project assigned.• Triage (100+) patient telephone calls to proper clinical staff as per data obtained and verified independently. • Manage the performance management process for assigned staff and coordinate statistical reporting for departmental goal program(s), as required. • Demonstrates attitudes and behaviors which contribute to the smooth coordination of care and enhances each patient's experience.• Complete (50+) cashiering duties for patient co-payments as needed. • Pre-verify and receive authorization with third party insurance companies as per patient referral compliance in a timely fashion. • Completes operational requirements by scheduling and assigning administrative projects; expediting work results.• Manage, modify and create doctor’s scheduling templates as per doctor and patient requests.

• Triage (100+) patient telephone calls to clinical staff as per data obtained and verified independently. • Register (50+) patients daily within Epic patient software system with the most current and correct information. • Collect and update demographic and financial information and assign appropriate payor plans as per hospital and insurance compliance. • Verify patient’s health plan & primary care provider as per company protocol. • Assemble information concerning patient's clinical background and referral needs.• Uses general accounting procedures and company policies to guide accounting practices when dealing with funds.• Effectively prepares and reconcile customer financial account information using company and regulatory accounting policies and procedures to identify and resolve issues.