Darrell Davis Email & Phone Number

Fort Wayne, Indiana Area And Remote Work

• Effectively work towards and ensure the successful implementation of the Housecalls platform, successfully implementing over 1,500+ software installations, including 500+ larger healthcare facilities
• Successfully worked with over 2,000 customers to understand their unique business processes and requirements and make sure their needs are met in the implementation
• Consistently appointed to address and resolve top tier customer concerns, resulting in high retention of troubled customer… Show more
• Consistently appointed to address and resolve top tier customer concerns, resulting in high retention of troubled customer accounts
• Repeatedly recognized for providing superior customer service during the implementation process, resulting in increased customer appreciation acknowledgements and customer service ratings
• Manage the training and workflow process for the implementation of various West\Televox applications

Mobile, Alabama Area

• Managed tape backups units, file servers, switches, CISCO equipment, and additional devices.
• Updated systems by installing memory upgrades and additional fixed storage space.
• Developed system configurations with memory optimization for various PC’s on network.