Darrell Leong Email & Phone Number

Philadelphia, PA, US

Chicago, Illinois, US

• Successfully manages feature development from B2B/B2C by creating business cases, development requirements, scope, milestones, and deadlines. Provides clear transparency of delivery through reporting, including but not.
• Consistently delivers value to the customer by working with product/business to ensure milestones and goals are clearly identified.
• Coaches technical/business team members in best agile methodologies by organizing and facilitating agile ceremonies alongside other project managers to ensure consistent feedback loop.
• Creates detailed yet digestible technical documentation on topics by working cross-functionally to source and translate information.
• Ensures organization is effective and efficient by continually identifying, prioritizing and mitigating project risks and issues.
• Developed process improvements by revising and establishing a repeatable development process. This effort led to an increased development rate of over 50% MoM through streamlining standardized requirements, a.

Chicago, Illinois, US

• Acted as SME for a team of 3 associates by providing resources, knowledge, and guidance on subjects including but not limited to SQL queries, database structure, processes, and liaison to key stakeholders.
• Designed and implemented key processes within the team to enhance data validation and process time for over 1000+ data sources, MoM, by identifying reoccurring data anomalies and process breakdown.
• Led project improvement group to ensure that data is accurate and timely by identifying data consistency benchmarks, refining ETL logic, and data analysis. Reported key accomplishments and risks to key stakeholders to.
• Built out data and reporting infrastructure to provide insight into data loading by using Tableau and SQL. This effort led to the business being able to identify latent information and process breakdown through the ETL.
• Provided direct customer value by resolving inquiries regarding product performance results using advanced analysis to query data and collaborate with other teams to identify and resolve issues.

Chicago, Illinois, US

• Monitor overall ETL and health of incoming data by analyzing reports to identify bottlenecks or potential breakdowns within process flow.
• Proactively manage, communicate and solve issues that are identified by providing direct solutions, collaborating between teams to resolve given problem, or be a liaison between teams to translate questions to find a.
• Manage tasks between multiple groups through a proprietary ticketing system to ensure workflow is fluid and all pieces are complete.
• Analyze data sets to ensure they are meeting a standard that has been set by the business.
• Create unique solutions and reports for different teams to answer key questions about the business.

Berwyn, Pennsylvania, US

• Analyzed and reconciled monthly/quarterly updates for over 600 investment products by querying/updating SQL databases.
• Collaborated and maintained relationships with assigned investment management firms and clients through monthly communications.
• Generated various reports for clients using in-house tools, analyzed large datasets while being able to correctly diagnose outliers.
• Facilitated the in-house process for onboarding products to the database and investment platform.
• Analyzed and interpreted data at clients request on in-house products using SQL and Excel to provide customized reports.
• Created tools using Excel/VBA to enhance work efficiency across multiple departments and processes.

New York, NY, US

• Provide information and support to the Global Wealth Management Sector in day to day duties.
• Deliver detailed instruction to the field regarding, but not limited to; in-house systems & programs, products, & research.
• Trained new department recruits and fielded extra department project such as; QA, research, and product development.