• Improved inventory accuracy by overseeing the tracking of over 800+ shipments per month between Backstage and the warehouse.• Continuously worked to improve the user experience for customers by ensuring that inventory was correctly displayed and kept up to date. Maintained up-to-date inventory listings by communicating with floor specialists to update inventory availability at a moment’s notice.• Organized and processed large quantities of reservations for a diverse group of businesses to easily receive Apple products in bulk, strengthening bonds and creating more opportunities for future endeavors.• Achieved and maintained a high level of customer service through responding to customer inquiries in a timely manner, maintaining a 97% satisfaction rating.