Darren Nevell Email & Phone Number

Brussels, Be

Ghent, Flemish Region, Belgium

Braine L'Alleud

Manager of Operations team organising & delivering the support activities for ~20 systems with focus on requirements collection, delivery and testing.Veeva Vault Platform Owner ensuring the continuous evolution and integration of the platform at UCB.Technical Expert in content management, quality, publishing, trial master file and product registration domains, including preparation and assistance to major submissions.Contributor to the Global IT strategy for UCBs regulated content, Submissions, Publishing and Product Registration as well as Quality Management systems.Manage System Governance ensuring that the integrated controlled content management solution for UCB, supports current requirements and enables future growth.

Belgium / Uk And Previously In Usa

Technical SME/Lead for Veeva Vault Project. Project includes eTMF, Submissions and Controlled Documents. Data migration from existing systems into Vaults, Integrations with other systems (AD, CTMS, IDDB...). Owner/Creator of Support Model for new system. Coordinating with several other teams to ensure smooth transition for a system that covers 17k people+System Architect, Technical Lead and Project Manager for Global Publishing System (CSC eCTDXpress, Publisher, VLM), Authoring System (StartingPoint, ISIWriter) and Rendering System (Liquent) as well as working on EDMS System (FirstDoc/Documentum). Full system validation experience (Change Management, ITIL, ITSM).Extensive ITIL experience with Incident, Problem, Change, Release Management.Designed and implemented a Global Support Model for my department. This governs how our systems are supported globally. It includes US, Europe and Japan and incorporates Change Management, Global SLA’s and Disaster Recovery processes.Key player in the Knowledgebase Project for the Global Department. Co-designed architecture and structure. Provided training for team, migrated articles from old systems, updated and created new articles.Consultant in sourcing, reviewing and selecting vendor tools and utilities for department.Played an active role in the Change Management and Problem Management areas for ITIL rollout within UCB. Trained over 50 senior management stakeholders of the new Change Management process which I helped develop.

Atlanta, Ga. Usa

Technical Project Manager and Technical Lead for Legacy EDMS and Publishing systems. Systems used a VMWare, Citrix, Windows Server 2003, Oracle backbone.Ensured full system validation integrity was maintained for both systems.Developed and provided training material for EDMS and Publishing systems for both the IT Helpdesk and for Business users.

Crawley / Worthing Uk

Project Manager and Technical Lead for rollout of new validated desktop build for the Crawley site for over 500 machines before moving to the Worthing site for the same project.Managed small teams to provide support for the new desktop build.Created training material and support processes for IT and Business.Configured and installed PC's for a new Lab ensuring full validation was maintained.Designed new site login scripts.Built new support servers for the new systems.

Sandwich, Uk

European Technical Lead for Global EDMS system.European Technical Lead for Global Publishing system.Member of the Change Control Board for these applicationsDesigned and implemented several Livelink servers for test and development purposes for project teams.Created and executed technical system scripts and user test scripts for several applications for validated systems.Created and executed technical SOP’s in accordance with the internal Quality Assurance Management system.Designed and implemented new test lab Windows NT servers for the department.Local administrator and technical owner for the NT Servers for the test lab. Worked closely with Global NT Administrators making sure that all relevant patches and virus scanning software was installed and up-to-date.Ensured that all validated systems and applications kept their validation status.Set up, configured and tested new technologies such as Wireless Networks and Biometric Fingerprint logins.Provided VIP support which included supporting all Pfizer Directors, Senior Directors, Executive Directors, Presidents and all VIP secretaries.

Canterbury, Kent. Uk

Technical Project Manager, System Architect and Technical Lead for the Hospitals 19 Novell Netware servers, successfully upgrading both servers and operating systems over the years up to version 4.11. System included servers for IT, Finance, A&E, Email, Management Services and Facilities. Guided and increased the Novell Netware network from one server to 19 servers over 4 years.Developed easy to follow Login Scripts for each server to enable straightforward updates.Technical Project Manager for the implementation of the Hospitals email system.Technical Project Manager for the implementation of the new A&E system.Supervised the junior members of the PC Support Team and helped and advised on problem solving.Created Knowledgebase to hold information on solutions to help PC Support Team.

Canterbury, Kent. Uk

Dealt with customers from all levels in both pre and after sales.Made and received orders from various suppliers.Handled money and assisted with the banking.Technically advised the customers on any computer issues.Successfully managed the Mail Order side.Assisted the Director in setting up and running a new branch.