Darren Wee Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

As a member of the Business & Technology Team at G2G, I operate under the alias - Teddysaur (https://www.g2g.com/Teddysaur/)- G2G Admin 6 (https://www.g2g.com/G2gAdmin6)My responsibilities include:• Overseeing the Game Coin/Gold category and providing support in the Gift Card Category.• Adding new game categories to the website and assisting international sellers with product listings.• Conducting market analysis to ensure that our prices remain competitive and are the lowest in the market.• Analyzing sales data to identify trends in game-coin sales performance.• Conducting research on upcoming games to better understand their placement on the platform.• Keeping up-to-date with new patches, updates, and raids for popular games.• Driving sustainable financial growth by increasing sales and building strong relationships with clients.• Monitoring transactions, conversations, and sales evidence to prevent fraudulent activities.• Keeping sellers informed of the latest updates implemented on the site.

Petaling Jaya, Selangor, Malaysia

• Managing promotional activities for Quube, ensuring that all events are executed seamlessly.• Identifying and promoting domestically-sourced (Malaysia) products to be listed on Qoo10 Korea.• Facilitating the acquisition of products from Thailand, Vietnam, New Zealand, and Australia for sale on Qoo10 Korea.

Shah Alam, Selangor, Malaysia

• Managing new user activation and coming up with initiatives to attract more people to use it.• Resolving a wide range of issues, including delayed delivery and compensation for damaged goods.• Providing assistance in responding to Facebook chats and resolving customer issues in a timely and effective manner.

Petaling Jaya, Selangor. Malaysia

• Serving as a Key Account Manager to our sellers & Agent ID in the Digital, Food, Baby, Fashion, • Beauty, and Living categories across Qoo10 Malaysia, Qoo10 Singapore, and Quube.• Establishing and maintaining strong relationships with sellers, while also managing their accounts.• Designing promotional campaigns that are more attractive than those of competitors and staying up-to-date with the latest trends to plan promotions accordingly.• Managing sellers' budgets and planning accordingly to ensure they receive a return on their investment.• Updating customers about sellers' new and upcoming promotions by creating more exposure through various channels, such as banners, mobile notifications, EDM, and Facebook posts.• Setting regular daily deals and promotions for customers to purchase.• Responding to customer inquiries on our Agent Page and resolving issues related to shipping and refunds.

Petaling Jaya, Selangor. Malaysia

• I am responsible for planning and organizing events and promotional items to be displayed on the company's website.• I manage two linked websites: the Food & Baby page and the Digital & Living page.• I work on daily sales reports and present the results to the General Manager.• I plan and execute email direct marketing (EDM), weekly coupons, and other marketing tools to boost page views.• I handle operations for sales from seller shops in Japan, Singapore, Korea/US(HUB), and Malaysia.• I resolve shipment-related issues, including delays, cancellations, and customer inquiries, by coordinating with buyers, warehouse managers, courier service agents, and sellers.• I collaborate closely with sellers, customers, and Qoo10 Singapore/Japan/HUB to understand their needs and challenges and develop campaign themes to address them.• I ensure that customers receive the items they have purchased and that the cancellation rate remains below 3%.• I keep track of lost or undelivered items caused by customer errors or courier company failures and take steps to ensure that the items reach their intended destination.Pages I currently manage :• (https://www.qoo10.my/gmkt.inc/Special/Special.aspx?sid=1934)• (https://www.qoo10.my/gmkt.inc/Special/Special.aspx?sid=1223)Pages I used to manage :• (https://www.qoo10.my/gmkt.inc/Special/Special.aspx?sid=1222)• (https://www.qoo10.my/gmkt.inc/Special/Special.aspx?sid=1937)• (https://www.qoo10.my/shop/SGExpo)• (https://www.qoo10.my/gmkt.inc/MiniShop/Default.aspx?sell_cust_no=b9tJk1smxo09RrpD1R7F3Q%3d%3d)• (https://www.qoo10.my/gmkt.inc/MiniShop/Default.aspx?sell_cust_no=Ft%2bnNQGahnMFdXla1HkDEw%3d%3d)

Bachelor Of Business In Marketing And International Trade

Bachelor Of Science (Bsc) Business Management, Business, Management, Marketing, And Related Support Services

Transfer university after 3rd semester.

Foundation In Arts, Economics