Darren Wright Email & Phone Number

Durham, United Kingdom

Durham, United Kingdom

• As a Cloud Solution Architect (CSA) I am responsible for driving high priority Azure customer initiatives in tight collaboration with customers, partners, ISVs and the Microsoft field teams. The CSA is a technical.
• Azure IaaS (compute, storage, network)
• Azure App Service
• Azure IoT Suite
• Azure Maching Learning
• Azure Stream Analytics

Durham, United Kingdom

• Performed varied roles on the Service Platform team from architecture & design to implementation & deployment based on requirements and demand, demonstrating ability to work in a dynamic and flexible manner
• Designed high availability directory service solution to support authentication and access control for cloud services.
• Performed the role of Product Owner for Business Service Enablement.
• Successfully integrated multiple software components as part of building a cloud service platform.
• Created multiple Business Service designs and cloud automations for the platform, including SugarCRM, Wordpress, HP Tonic and Drupal.
• Automated the deployment and integration of PostgreSQL, HP Cloud Service Automation, HP Operations Orchestration and custom services within a single Enterprise Linux appliance, reducing the effort required to generate.

London, United Kingdom

• Responsible for technology governance and ongoing operational services provided to a major UK government client based across multiple UK locations with more than 30,000 desktops and 800 servers, reporting to the.
• Architect delivering HP Software tools to provide single-pane-of-glass view to the real-time status of key client IT services and the components which comprise them. This utilises monitoring technologies as well as.
• Operating at multiple levels within the organisation, working within a team of engineers and architects as part of the Chief Engineer group.
• Technical leadership of major outages within the distributed client estate, combining organisational and troubleshooting skills with hands-on support when required.
• Responsible for the integration of a large number of services, from infrastructure components to business critical enterprise applications.

Durham, United Kingdom

• Manager of UK Wintel organisation for UK government & high security accounts.
• Responsible for all elements of staff management and financial accountability for multiple cost centres.
• Worked directly with account Service Delivery Executives to review and improve the service being provided by the UK Wintel capability to the wider delivery organisation.
• Conducted productivity analysis using LSS techniques and implemented tooling and process changes to improve productivity of my teams by up to 70%.
• Developed cost models and service definitions for new business.
• Continued to act as technical SME and provide ad-hoc hands-on support to operational teams as required.

Durham, United Kingdom

• Team lead for the Wintel organisation providing server and associated infrastructure service support to a major UK government client.
• SME for all areas of technical delivery from the UK Wintel organisation.
• Day-to-day management of staff and associated team workload.
• Point of escalation for account service management team.

Durham, United Kingdom

• Responsible for the support and maintenance of all core Wintel infrastructure including messaging, software delivery, backup & restore and systems management for a major UK government client.
• Provided remote Cisco switch support for 140+ sites in the absence of a dedicated network management capability within the account.
• Gained significant exposure to a wide range of technologies and developed troubleshooting abilities to a high standard.
• Consistently delivered improvements to tools and processes to enhance productivity.
• Developed desktop application to automate management and end to end provisioning of user accounts and mailboxes within the NT domains.
• Achieved Active Directory Global SME status within the EDS AD Service Line, consulting on directory designs, performing peer reviews and responding to global escalations.

Durham, United Kingdom

• Performed various roles within the Service Desk for a major government client from 1st line technical support to team lead.
• Gained and demonstrated valuable knowledge about the client business and service delivery organisation.
• Developed new web based knowledge management system to replace existing inefficient solution.

Education record

Education record