Darryl Dsouza Email & Phone Number

Eindhoven, North Brabant, Netherlands

Cegid QA specialist for the retail sector. - configuration, implementation and changes of systems - Functional testing , Integration testing , Web testing ( API ) , Maintenance of Test scripts in JIRA, Test plan creation .

Eindhoven, North Brabant, Netherlands

International Cegid certified Y2 software consultant -Follow-up on existing defects with developers and providing them input for root cause analysis and impact of the defects from testing point of view.- Business user demonstration for Product features.- Translating user requirements into product business solutions.- Product and business solutions documentation based on CR raised.

Mangaluru, Karnataka, India

- Requirement analysis for the new functional areas for the application(POS , Back Office ), reviewing the test basis and validating them accordingly to the requirements including the basic regression test on the software baseline.- Create and find test cases, writing boundary value analysis. - Defect logging with JIRA tickets and join the review meetings for Test Analysis, Planning.- Performing integration testing of different modules such as inventory, CRM, Parafait HR with Workday.- Performing complete system tests to validate new functionalities and enhancements in an Agile (SCRUM) way.- Follow-up on existing defects with developers and providing them input for root cause analysis and impact of the defects from testing point of view.- Perform Regression test, Alpha test for new enhancements and newly integrated device.- SQL querying and general database management for issue reported- Write test reports for Kiosk system test, RFID Module Test, and third-party devices during the on-site upgrade.- Supporting business users in user acceptance testing. - Business user demonstration Product features.- Driving post-release P1 calls with Customers, vendors and development teams to ensure the critical issues reported are fixed in time and business downtime is reduced.- Manage Service-Now Incidents, Change Request, Tasks and Problems.

Dubai

• Working closely with Network infrastructure Installation team • Surveying for required wireless APs for the network layout.• Reporting and attending Project review meetings.• Monitored installation of materials and equipmentfor compliance with drawings and specifications• Obtaining Client requirements from the leads and coordinating with the draftsmen and Network designers to get approved drawing.

Mangalore Area, India

• Product implementation (Onsite) and lead the Go-Live• On-call support to Troubleshoot software & Hardware related issues of Parafait Server, Parafait POS, and RFID game readers.• Conducting product demo on Product features.• RFID game reader Testing , interface testing & module testing.• Monitoring the stability of newly deployed hardware. • Configuration Routers, Switches, Access Points, Ruckus Zone Director, and LAN networking.• Assembly and Testing of Kiosk, Calibration of peripherals like Receipt printers, touch screen, barcode scanner, QR scanners, Card Dispensers & Credit card readers.• DB level data handling, comparison, report generations.• Querying SQL for customer data issues.• UAT (User Acceptance testing ) of enhancements in the pre-deployment stage of KIOSK, Signages and POS.• Installation of rack mount peripherals for servers like cable holders, switches etc.• Installing peripherals, like racks and cabinets, PSU.

Whitefield Bangalore

Coordination with Vendor companies like Sherwin Williams, Pfizer, Sigma Aldrich to obtain the MSDS.• Creating and generating ML's (Master Lots) for queries of the clients, tertiary clients.• Worked on CRM tool Maximizer.• Worked on the SQL Tools like Priority, Archive Priority, Master, and Microsoft Office.• Generating Reports weekly and daily basis.• Obtaining Updated MSDS (Material Safety Data Sheets) with ANSI /OSHA regulations by data mining.