Darryl Munro Email & Phone Number

Hobart, Tasmania, Australia

Hobart, Tasmania

Responsibilities• Led and managed a team of six individuals. • Developed and implemented standards, strategies and asset management plans for transmission and distribution network assets, which aligned to Strategic Plan and ensured compliance with the relevant regulations and standards.• Ensured strategic asset functions were delivered in accordance with approved end-to-end and corporate governance processes to manage asset risk, network performance and expenditure in a sustainable manner.• Implemented asset management improvement practices to deliver sustainable network products and services for the Tasmanian community.• Created a zero-harm culture to minimise safety, health and environmental impacts on people, community, and the environment.Achievements• Increased team’s culture and engagement scores by 42% over the past 8 years. Managed team motivation and engagement during significant changes such as the merger of Transend and Aurora Distribution business into TasNetworks.• Achieved approx. $120M capital and $60M operational expenditure per annum after leading the team to substantiate the technical and economic requirements that provided sufficient revenue to operate and maintain the network for the 2019-24 regulatory period. • Played a pivotal role in the company’s transition to a fully integrated data driven asset management system. Part of the team that developed the $35M business case approved by the Board to implement the Digital Twin network model.• Instrumental in the career progression of four individuals. Coached and guided them to obtain leadership roles within TasNetworks.• Delivered $2.5M project on time and under budget. Project managed the contestable meter rollout project for Tranche 4 contestable customers.

Responsibilities• Led and managed a group consisting of four teams with 25 individuals. • Ensured assets and asset performance were strategically managed to support the provision of safe, secure, and reliable supplies of electricity.• Aligned network and non-network asset strategies with policy and planning approaches.• Monitored asset risk and ensured mitigation strategies were kept up to date and relevant.• Ensured asset investments were strategically planned to provide optimum support for business operations at lowest sustainable cost.Achievements• Transitioned the team to the new management operating system with no staff turnover and increased engagement scores by 6%. The new way of working focussed on action-based delivery to address and resolve issues to improve delivery of work. • Increased the efficiency and effectiveness of business processes to achieve a 4/5 balanced business plan score after implementing four improvement initiatives.

Responsibilities- Develop and implement policies, strategies and asset management plans for metering, public lighting and connection assets, which conform to the distribution business vision and ensure compliance with the relevant regulations and standards.- Develop capital and operational programs of work to meet the objectives of the asset management plans.- Prepare regulatory submissions for metering, public lighting and connection assets.- Manage unregulated meter provider business.- Maintain service level accreditations for meter provider business.- Lead the implementation of the cultural change program within a team to target the qualities of customer centric, accountability, empowerment, risk mastery and communicative.- Deliver on Safety, Heath and Environment obligations and ensure direct reports do the same. Achievements- Successful implementation of unmetered supply stream of the Full Retail Contestability project. This project resulted in gaining accreditation for type 7 metering in the National Electricity Market, successfully loading all unmetered supply data to market and implementing a new end to end business process for public lighting including a new asset management system for unmetered supply items.Implementing new metering strategy to prepare Aurora for potential future rollout of smart grid technologies.- Collaborating with Hobart and Glenorchy City Councils on a joint energy efficient public lighting trial. This trial has changed the way Aurora works with our customers to deliver an agreed outcome that meets the requirements of both Aurora and its’ public lighting customers. - Successful completion of contestable meter rollout project for Tranche 4 contestable customers with all meters correctly installed on time and under budget ($2.5M project).- Form and lead a new team to manage metering, public lighting and connection assets.

Responsibilities- Responsible for the development of metering and connection assets programs of work.- Analysis of test results for metering assets.- Assist the preparation of the meter asset management plan.- Input to development of Aurora metering strategy.- Prepare scopes of work to implement the meter asset management plan.- Management of the metering provider business for contestable metering services.- Provide technical advice to field crews relating to high voltage and current transformer connected metering installations.Achievements- Preparation of regulatory submission for metering and connection assets.

Responsibilities - Statistical analysis of reliability data.- Identify reliability data trends and provide solutions to potential and existing problems (includes liaising with field crews to help identify issues and solutions).- Member of team responsible for planning maintenance and development activities on power distribution network.- Help prepare and manage Aurora’s capital and operational programs of work.- Coordinator of team responsible for investigating and resolving power supply quality issues.- Prepare and distribute system performance reports to: - Aurora Management Team; - Aurora Board of Directors; - Office of the Tasmanian Electricity Regulator; and - Tasmanian Electricity Ombudsman.Achievements- Member of team responsible for creating reliability communities and associated reliability standards for Tasmania. Provided technical advice and data analysis to project team that included members from - Aurora and the Office of the Tasmanian Electricity Regulator. Recipient of the Network Innovation Award for the project.- Created and implemented new reliability reporting system to automate routine monthly reporting.

Responsibilities- Process and resolve customer complaints relating to power supply reliability and quality issues.- Process and resolve customer claims for compensation relating to power supply reliability and quality issues.- Extensive customer contact via phone, face to face, mail and e-mail.- Maintain database of customer contacts and issues.Achievements- Created and implemented new process to manage customer claims relating to supply interruptions or disturbances. The process provided for consistent and effective resolution to customer claims.- Implemented new process to investigate, assess and resolve supply quality complaints raised by customers. This included the selection and purchase of appropriate testing equipment and training field crews.

Responsibilities- Install protection and control equipment in power stations and power system substations.- Testing and repair of protection and control equipment in field and laboratory situations.- Supervision and training of other staff (trainees, technical assistants and electricians).- Prepare and document testing and commissioning procedures.- Prepare and maintain test reports and records.Achievements- Installed and commissioned remote control to Tarraleah Power Station.- Installed and commissioned new bus zone protection scheme to Tungatinah Power Station.- Installed and commissioned protection to new Palmerston to Liapootah 220kV transmission line.- Installed and commissioned impedance protection to 220/110kV autotransformers at Chapel St substation.

Responsibilities- Field-testing and analysis of quality of power supply issues.- Testing and repair of protection and control equipment in field and laboratory situations.- Commission protection and control equipment in power system distribution zone substations.- Laboratory testing and calibration of metering equipment.- Prepare and maintain test reports and records.- Supervision and training of other staff (trainees, technical assistants and electricians).Achievements- Successful completion of traineeship.- Installed and commissioned pilot system of remote switching devices for Melton Zone substation.