Darryl Phillips Email & Phone Number

Inside Sales Manager | Sales LeaderMentoring | Sales Quotas | Team Builder | Project Manager | Product ManagerPerformance-driven business leader with an intuitive grasp of Inside Sales and sales channelrequirements. Background in Cisco Partner Sales / Service Contract Renewalsand Program Management. Leverage technical and sales experience to effectively lead sales teams, keystakeholders (partners, customers, and international team members). Expertise in: Sales channel operations from lead generation to on-boarding new partners | customers, quota attainment, service renewals.

Rtp, Nc

Responsible for sales enablement and change management for Digital Partner Advisor's sales planning and management program tool. Created videos on demand learning modules and documents, redesigned and refreshed DPA internal sales employee community website.

Cary, North Carolina

Led service sales process management team that provided medical equipment quotes, point of sale service quotes, service renewal quotes, equipment relocation quotes for both Commercial and Government Department of Defense for outside Territory Sales Executives.• Increased monthly team quote volume from 40% of available quotes to 66% of available quotes.• Team increased quote turnaround time from 48% of targeted metric to 96% within target in 4months.

Raleigh, Nc

IT Solutions and Network Infrastructure Company with a focus on, Cisco, HP, Microsoft, EMC, NetApp, Citrix and VMware managed services and HCS (Hosted Collaboration Solutions).Director of Inside Sales/Support •Lead a National team of 28 cross functional Inside Sales Specialists and Inside Sales Support Specialist across 4 diverse regions who support field Account Executives to grow product and services revenue. Team assists with maintaining sales relationships within AE’s assigned accounts. Team maintained regional product backlog reports and processed quotes, sales orders, and purchase orders. Western team sold HP workstations directly to commercial and public sector customers on CA State contract. Recruited, hired and mentored Inside Sales Managers to meet regional sales goals and maintain SLA’s.Accomplishments:• Worked with Sales Operations and Presales to streamline presales process (Opportunity to Cash) to identify correct roles for sales processes.• Instrumental in creation NWN IT Sales Freight Policy to maximize GP to ensure customers’ profile included appropriate collection amount.• Played a critical role in the creation of CRM process to collect vendor rebate registration data to maximize GP.

Rtp, Nc

Accomplished project/program manager with proven experience in managing new startups in both direct and channel sales programs. Possess a broad-spectrum of skills in areas of strategic planning, project management, process building, operations, sales, and communication. Drive creation of Cisco outbound sales campaigns for non-named channel partners. Provide contact center consulting. Mitigate channel partner escalations for the Americas' non-covered partners acting as Partner Advisor's National Program Manager

Raleigh-Durham, North Carolina Area

National Inside Sales Manager. Created Inside Sales Division. Responsible for National Inside Sales Team My inside sales team sold Cisco products and services and developed client relationships across our Cisco's full product line. Dimension Data is a Global Cisco Gold Partner.

Cary, Nc

Created, developed and designed an outbound telesales call center from concept to execution. I created specifications for the design of and in house inside sales team.

Cary, Nc

I developed client's website internet marketing SEO strategies and marketing programs acting as project manager. My responsibilities project management of website for clients to improve visibility and sales. Proactively developed new advertising marketing ideas and provided insight to clients on their website business plans and to ensure contracted deliverable were met.

Cary,Nc