Darryl Phillips

Darryl Phillips Email and Phone Number

Sales Leader | Program Manager | Channel Operations Pro
Darryl Phillips's Location
Raleigh, North Carolina, United States, United States
Darryl Phillips's Contact Details

Darryl Phillips work email

Darryl Phillips personal email

n/a

Darryl Phillips phone numbers

About Darryl Phillips

At Cisco, my role as Deal Assurance Manager harnessed my sales leadership and expertise in managing partner and customer relations. The focus was on ensuring the integrity of buying programs, which tailored flexible solutions for our clients. Our team excelled in navigating complex service renewal deals, consistently surpassing sales and renewal benchmarks, which contributed to enhanced customer satisfaction and loyalty.My proficiency in sales channel operations, from lead generation to partner onboarding, underpinned the success we achieved. In collaboration with stakeholders, we addressed challenges and optimized processes to facilitate growth and competitive advantage in the service renewal IT sector. My dedication lies in leveraging these competencies to drive business development and strategic outcomes.

Darryl Phillips's Current Company Details

Sales Leader | Program Manager | Channel Operations Pro
Darryl Phillips Work Experience Details
  • Cisco
    America'S Buying Program Deal Assurance Manager
    Cisco Apr 2021 - Nov 2023
  • Cisco
    Buying Program Deal Manager
    Cisco Apr 2021 - Jan 2022
  • Professional Manager
    Inside Sales Manager / Program Manager
    Professional Manager Feb 2020 - May 2021
    Inside Sales Manager | Sales LeaderMentoring | Sales Quotas | Team Builder | Project Manager | Product ManagerPerformance-driven business leader with an intuitive grasp of Inside Sales and sales channelrequirements. Background in Cisco Partner Sales / Service Contract Renewalsand Program Management. Leverage technical and sales experience to effectively lead sales teams, keystakeholders (partners, customers, and international team members). Expertise in: Sales channel operations from lead generation to on-boarding new partners | customers, quota attainment, service renewals.
  • Cisco
    Program Manager
    Cisco Oct 2019 - Feb 2020
    Rtp, Nc
    Responsible for sales enablement and change management for Digital Partner Advisor's sales planning and management program tool. Created videos on demand learning modules and documents, redesigned and refreshed DPA internal sales employee community website.
  • Siemens Healthineers
    Manager Service Sales Support
    Siemens Healthineers Aug 2015 - Jan 2019
    Cary, North Carolina
    Led service sales process management team that provided medical equipment quotes, point of sale service quotes, service renewal quotes, equipment relocation quotes for both Commercial and Government Department of Defense for outside Territory Sales Executives.• Increased monthly team quote volume from 40% of available quotes to 66% of available quotes.• Team increased quote turnaround time from 48% of targeted metric to 96% within target in 4months.
  • Nwn Corporation
    Director Inside Sales And Support
    Nwn Corporation Nov 2013 - Jul 2015
    Raleigh, Nc
    IT Solutions and Network Infrastructure Company with a focus on, Cisco, HP, Microsoft, EMC, NetApp, Citrix and VMware managed services and HCS (Hosted Collaboration Solutions).Director of Inside Sales/Support •Lead a National team of 28 cross functional Inside Sales Specialists and Inside Sales Support Specialist across 4 diverse regions who support field Account Executives to grow product and services revenue. Team assists with maintaining sales relationships within AE’s assigned accounts. Team maintained regional product backlog reports and processed quotes, sales orders, and purchase orders. Western team sold HP workstations directly to commercial and public sector customers on CA State contract. Recruited, hired and mentored Inside Sales Managers to meet regional sales goals and maintain SLA’s.Accomplishments:• Worked with Sales Operations and Presales to streamline presales process (Opportunity to Cash) to identify correct roles for sales processes.• Instrumental in creation NWN IT Sales Freight Policy to maximize GP to ensure customers’ profile included appropriate collection amount.• Played a critical role in the creation of CRM process to collect vendor rebate registration data to maximize GP.
  • Cisco
    Program Manager At Cisco
    Cisco Nov 2010 - Aug 2013
    Rtp, Nc
    Accomplished project/program manager with proven experience in managing new startups in both direct and channel sales programs. Possess a broad-spectrum of skills in areas of strategic planning, project management, process building, operations, sales, and communication. Drive creation of Cisco outbound sales campaigns for non-named channel partners. Provide contact center consulting. Mitigate channel partner escalations for the Americas' non-covered partners acting as Partner Advisor's National Program Manager
  • Dimension Data
    National Inside Sales Manager
    Dimension Data Apr 2008 - May 2009
    Raleigh-Durham, North Carolina Area
    National Inside Sales Manager. Created Inside Sales Division. Responsible for National Inside Sales Team My inside sales team sold Cisco products and services and developed client relationships across our Cisco's full product line. Dimension Data is a Global Cisco Gold Partner.
  • Business Supply
    Director Sales
    Business Supply Jul 2006 - Oct 2007
    Cary, Nc
    Created, developed and designed an outbound telesales call center from concept to execution. I created specifications for the design of and in house inside sales team.
  • Marketsmart Interactive/Websource
    Interactive Marketing Manager
    Marketsmart Interactive/Websource Jan 2005 - Mar 2006
    Cary, Nc
    I developed client's website internet marketing SEO strategies and marketing programs acting as project manager. My responsibilities project management of website for clients to improve visibility and sales. Proactively developed new advertising marketing ideas and provided insight to clients on their website business plans and to ensure contracted deliverable were met.
  • American Airlines
    Agent/Call Center Manager
    American Airlines Dec 1990 - Jan 2005
    Cary,Nc

Darryl Phillips Skills

Leadership Solution Selling Team Building Sales Process Strategic Partnerships Channel Cisco Technologies Salesforce.com Call Center Account Management Sales Channel Partners Inside Sales Start Ups Sales Operations Telecommunications Business Development Vendor Management Team Leadership Process Improvement Lead Generation Strategic Planning Seo Strategy Sales Management Operations Direct Sales Demand Generation Business Planning Managed Services Marketing New Business Development Microsoft Excel Professional Services Cross Functional Team Leadership Program Management Training Product Management Go To Market Strategy Customer Service Project Planning Saas Management Project Management Coaching Analytics Call Centers Cloud Computing Unified Communications Recruiting Crm Sales Manager

Darryl Phillips Education Details

Frequently Asked Questions about Darryl Phillips

What is Darryl Phillips's role at the current company?

Darryl Phillips's current role is Sales Leader | Program Manager | Channel Operations Pro.

What is Darryl Phillips's email address?

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What is Darryl Phillips's direct phone number?

Darryl Phillips's direct phone number is +191936*****

What schools did Darryl Phillips attend?

Darryl Phillips attended North Carolina State University Poole College Of Management.

What are some of Darryl Phillips's interests?

Darryl Phillips has interest in Children, Economic Empowerment, Politics, Education, Science And Technology, Disaster And Humanitarian Relief.

What skills is Darryl Phillips known for?

Darryl Phillips has skills like Leadership, Solution Selling, Team Building, Sales Process, Strategic Partnerships, Channel, Cisco Technologies, Salesforce.com, Call Center, Account Management, Sales, Channel Partners.

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