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At Cisco, my role as Deal Assurance Manager harnessed my sales leadership and expertise in managing partner and customer relations. The focus was on ensuring the integrity of buying programs, which tailored flexible solutions for our clients. Our team excelled in navigating complex service renewal deals, consistently surpassing sales and renewal benchmarks, which contributed to enhanced customer satisfaction and loyalty.My proficiency in sales channel operations, from lead generation to partner onboarding, underpinned the success we achieved. In collaboration with stakeholders, we addressed challenges and optimized processes to facilitate growth and competitive advantage in the service renewal IT sector. My dedication lies in leveraging these competencies to drive business development and strategic outcomes.
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America'S Buying Program Deal Assurance ManagerCisco Apr 2021 - Nov 2023 -
Buying Program Deal ManagerCisco Apr 2021 - Jan 2022 -
Inside Sales Manager / Program ManagerProfessional Manager Feb 2020 - May 2021Inside Sales Manager | Sales LeaderMentoring | Sales Quotas | Team Builder | Project Manager | Product ManagerPerformance-driven business leader with an intuitive grasp of Inside Sales and sales channelrequirements. Background in Cisco Partner Sales / Service Contract Renewalsand Program Management. Leverage technical and sales experience to effectively lead sales teams, keystakeholders (partners, customers, and international team members). Expertise in: Sales channel operations from lead generation to on-boarding new partners | customers, quota attainment, service renewals.
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Program ManagerCisco Oct 2019 - Feb 2020Rtp, NcResponsible for sales enablement and change management for Digital Partner Advisor's sales planning and management program tool. Created videos on demand learning modules and documents, redesigned and refreshed DPA internal sales employee community website. -
Manager Service Sales SupportSiemens Healthineers Aug 2015 - Jan 2019Cary, North CarolinaLed service sales process management team that provided medical equipment quotes, point of sale service quotes, service renewal quotes, equipment relocation quotes for both Commercial and Government Department of Defense for outside Territory Sales Executives.• Increased monthly team quote volume from 40% of available quotes to 66% of available quotes.• Team increased quote turnaround time from 48% of targeted metric to 96% within target in 4months. -
Director Inside Sales And SupportNwn Corporation Nov 2013 - Jul 2015Raleigh, NcIT Solutions and Network Infrastructure Company with a focus on, Cisco, HP, Microsoft, EMC, NetApp, Citrix and VMware managed services and HCS (Hosted Collaboration Solutions).Director of Inside Sales/Support •Lead a National team of 28 cross functional Inside Sales Specialists and Inside Sales Support Specialist across 4 diverse regions who support field Account Executives to grow product and services revenue. Team assists with maintaining sales relationships within AE’s assigned accounts. Team maintained regional product backlog reports and processed quotes, sales orders, and purchase orders. Western team sold HP workstations directly to commercial and public sector customers on CA State contract. Recruited, hired and mentored Inside Sales Managers to meet regional sales goals and maintain SLA’s.Accomplishments:• Worked with Sales Operations and Presales to streamline presales process (Opportunity to Cash) to identify correct roles for sales processes.• Instrumental in creation NWN IT Sales Freight Policy to maximize GP to ensure customers’ profile included appropriate collection amount.• Played a critical role in the creation of CRM process to collect vendor rebate registration data to maximize GP. -
Program Manager At CiscoCisco Nov 2010 - Aug 2013Rtp, NcAccomplished project/program manager with proven experience in managing new startups in both direct and channel sales programs. Possess a broad-spectrum of skills in areas of strategic planning, project management, process building, operations, sales, and communication. Drive creation of Cisco outbound sales campaigns for non-named channel partners. Provide contact center consulting. Mitigate channel partner escalations for the Americas' non-covered partners acting as Partner Advisor's National Program Manager -
National Inside Sales ManagerDimension Data Apr 2008 - May 2009Raleigh-Durham, North Carolina AreaNational Inside Sales Manager. Created Inside Sales Division. Responsible for National Inside Sales Team My inside sales team sold Cisco products and services and developed client relationships across our Cisco's full product line. Dimension Data is a Global Cisco Gold Partner. -
Director SalesBusiness Supply Jul 2006 - Oct 2007Cary, NcCreated, developed and designed an outbound telesales call center from concept to execution. I created specifications for the design of and in house inside sales team.
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Interactive Marketing ManagerMarketsmart Interactive/Websource Jan 2005 - Mar 2006Cary, NcI developed client's website internet marketing SEO strategies and marketing programs acting as project manager. My responsibilities project management of website for clients to improve visibility and sales. Proactively developed new advertising marketing ideas and provided insight to clients on their website business plans and to ensure contracted deliverable were met.
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Agent/Call Center ManagerAmerican Airlines Dec 1990 - Jan 2005Cary,Nc
Darryl Phillips Skills
Darryl Phillips Education Details
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Economics And Business Management
Frequently Asked Questions about Darryl Phillips
What is Darryl Phillips's role at the current company?
Darryl Phillips's current role is Sales Leader | Program Manager | Channel Operations Pro.
What is Darryl Phillips's email address?
Darryl Phillips's email address is dm****@****ing.com
What is Darryl Phillips's direct phone number?
Darryl Phillips's direct phone number is +191936*****
What schools did Darryl Phillips attend?
Darryl Phillips attended North Carolina State University Poole College Of Management.
What are some of Darryl Phillips's interests?
Darryl Phillips has interest in Children, Economic Empowerment, Politics, Education, Science And Technology, Disaster And Humanitarian Relief.
What skills is Darryl Phillips known for?
Darryl Phillips has skills like Leadership, Solution Selling, Team Building, Sales Process, Strategic Partnerships, Channel, Cisco Technologies, Salesforce.com, Call Center, Account Management, Sales, Channel Partners.
Not the Darryl Phillips you were looking for?
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Darryl Phillips
Eastern Michigan University Alum- Studied Design And Marketing With The Vision To Design Systems And Materials That Communicate Ideas Beautifully And Effortlessly!United States -
Darryl Phillips
Fullerton, Ca4dandreavisual.com, coloredge.com, dandreavisual.com, ororavisual.com -
2303tv.com, theiculab.com
3 +134770XXXXX
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1gmail.com
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