Darshan Kumar Email & Phone Number

An agile & growth-oriented solution leader with 27 years of successful journey in IT Services industry. I enjoy discovering my client’s vision, strategies and help them resolving their IT challenges in transformation & modernization area. As Global Delivery head for energies & utilities accounts, I was responsible for top line and bottom-line growth of account. I have handled large complex transformation programs/projects like DC Migration, Win7 refresh, migration to cloud and scaled high performing delivery team within 6 months. I was responsible for acquiring new projects, retain existing projects and maintain relationships with customer. I was able to convert 7% AOP to 25% AOP within 1 year of me taking over and was able to do upsell of ~15% of the existing revenue.As Global APMO director (Transition & Transformation) for financial & insurance industry, I was responsible services for Due-diligence, requirement gathering, analyze solutions, finalization of solution in sync with service lines and client IT. I finalized the SOW, implementation plan, that allowed us to win new business. I managed services for hosting, field services, Cloud services, end user compute & network services.

Listed skills include Service Delivery, It Service Management, Vendor Management, Program Management, and 12 others.