Accomplished Manager of Information Technology offering more than 15 years of progressive experience with 10+ years in management / leadership role. Well versed in successful management of a fast-paced technical environment. Proven ability to lead, motivate and train teams of IT professionals. Effectively communicate with all levels of corporate users in an organization. Highly personable and a self-motivated professional with the versatility to work amongst a diverse group. Possess valuable academic and industry credentials: Bachelors of commerce, Post Graduate in IT,ITIL Foundation certification, MCA and MCSA and enrolled in part time PMP program.Specialties:• IT Management and Leadership• Applications Support & Management • Help Desk / Service Desk Management • IT Project Management• IT Service Operations (Incident, Problem, Change and Release management)• Strategic Planning - IT Service Delivery• Vendor Management• Infrastructure Operations• New Technology Research, Roadmap & Lifecycle• Technology Architecture & Integration