Darya Romanova Email & Phone Number

Riga, Lv

Riga, Latvia

- hotel booking engine promotion (B2B);- identification grow opportunities within the territory;- position the brand within the travel trade;- market & competitive environment analysis.

Riga, Riga, Latvia

1) Corporate clients consultant:- providing a full package of services for corporate clients (business travelers);- cooperation with travel industry suppliers;- attracting new customers and finding new suppliers through participation in international exhibitions, both as exhibitor and attendee (some examples: ITB Berlin, TTR Baltic).4) Responsible for introducing technologies to the organization to automate all processes:- CRM vendor market research and analysis;- negotiating with potential suppliers;- preparing the technical task for suppliers;- CRM integration (IBM based);- drafting instructions and training organization.

Latvia

- searching, building and maintaining partnerships with travel industry service providers;- participation in international exhibitions and events;- dealing with customer queries; - business trips for corporate customers organization;- flights, accommodation, transfers, travel packages arrangements;- experience in Amadeus;- participation in CRM integration in company business process.

Riga, Latvia

- data processing in companies local system;- package tours, accommodations, flights booking, car rent from Latvian and international operators;- flights booking, issuing tickets, ordering additional service from Amadeus CRS;- problem solving, when clients are on the destination;- dealing with customers complaints;- offering agency’s product and selling to corporative clients.