Main customers: Tapestry - Coach & Kate Spade- Plan and delegate jobs for the department's workforce (36 personnel).- In charge of department internal and external affairs.- Key contact for new products process and quality callout during Commercialization stage and Mass Production.- Collaborate with Head Technicians and other Department Heads to ensure issues are minimized before Mass Production.- Create training material and training classes.- And including all responsibilities as a Manufacturing Excellence (ME) Assistant Manager.Key achievements:- Standardize work flow for the department.- Automate department work scheduling.- Automate an IE routine task, saving 3 hours of on each IE project.- Build department’s organization chart.- Standardize needles type, size, and usage, reducing 20% of unnecessary needles.

Pilot - Weekly planning following ME Manager direction (20 personnel).- Key contact for new products process and quality callout during Commercialization stage.- Collaborate with Head Technicians and other Departments related personnel to ensure issues are minimized before Mass Production.- Host Product Review Meeting with customer before Mass Production.- Ensure products lab tests are passed customer’s standard.- Order and follow up on Pilot’s material.- Follow up on process and quality for Pilot outsource material.- Review manpower allocation, Production target, layout and VSM.- Guide team members towards company’s direction.- Record of produced products for data collection and process analysis.- Set up Standard Cycle time of generic processes for more efficient working hours.- Set up generic SOP for more efficient working hours.- Simplify SOP for easy reading and comprehension.Key achievements:- Focus personnel based on product’s categories.- Standardize glue application to prevent color migration on all construction.- Benchmark markup margin for Labor working hour on novelty products (Bears and Special Projects).- Standardize generic processes’ Cycle time, saving approximately 14 hours on each IE project.- Automate and standardize SOP process, saving approximately 12 hours on each project.

- Plan and delegate jobs for the IE team.- Support team members to solve their problems and issues.- Anticipate and reduce possible Production issues during Development and Commercialization stage.- Review manpower allocation, Production target, Layout and VSM.- Standardize generic processes and layout for different categories of products.- Train newcomers.Key achievements:- Achieve Production efficiency at 203% by cutting down 43% manpower while yielding more output.- Design factory layout to calculate factory output capacity and category.- Connect and create trust for IE department with others.

- Set up process, flow, Production target and layout for new products. - Work with Technicians to propose improvement for current processes during Commercialization and Production. - Carry out time study projects assigned by Manufacturing Excellence Manager.Key achievements:- Successfully carry out actual production layout from paper.

As a SOP staff: - Make Standard Operating Procedure (SOP) for new products before Mass Production. As an IE staff: - Make Manpower Allocation and measure time for new products before Mass Production. - Consolidate raw data to make Production Efficiency Report.- Study real time Production process for time and process improvement.

- Give service to customers.- Train newcomers.- Help customers to resolve their issues.- Take care of service area.- Bartending.