Tracy James Email and Phone Number

Hitachi Vantara combines 100+ years of experience in operational technology (OT) and 60+ years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetize data for better customer experiences, new revenue streams and lower business costs.As a Global Solutions Lead for Cyber Resiliency & Data-Protection I have overall responsibility for the global quota/AOP. I provide PreSales Technical leadership to our TE and SC teams on Cyber Security & Resiliency, Data-Protection. Engage with Country Managers, Territory Acct Managers, Channel/Partner managers to formulate account strategies, Sales-Plays, Channel "Out-Reach" programs, and Sales Enablement. Perform discovery with customers/partners to understand key Technical, Security, Financial, Operational, and Business requirements to determine which of our solutions, products, and services will meet those requirements.Assess customer opportunities and architect creative and innovative solutions aimed at solving business, operational, and financial issues.Proposes and demonstrates Hitachi Security/Resiliency/Data-Protection solutions through the use of demo’s, white boards, and presentations.Work with Strategic Alliance partners on Integration of "Joint" solutions aimed at solving Cyber Resiliency and Data-Protection issues in the marketplace.Also, directly engage with high-level customer decision makers to understand customer business issues and bring the right resources to bear in developing and proposing solutions including, hardware, software, and business consulting services.

AccelStor is advancing the paradigm shift from conventional disk arrays to modern all-flash storage. As the innovator of software-defined all-flash arrays, AccelStor enhances line-of-business operations by fortifying IT infrastructures with the true power of flash. FlexiRemap® — AccelStor's award-winning flash software technology — harnesses the latest advancements in processor architecture to enable storage arrays to achieve unparalleled performance, versatility, and scalability. Built upon FlexiRemap, AccelStor's NeoSapphire all-flash arrays deliver extremely high performance, even for critical traffic patterns like 4KB random writes, and provide robust data protection and rich features for enterprises. NeoSapphire all-flash arrays come as complete appliances in standard rack-mount form factors to meet the needs of top-tier storage systems that support I/O-intensive applications, including artificial intelligence, IoT, data center, server and client virtualization, HPC, databases, FinTech, and media production.Founded in 2014 by veterans of the storage, networking, and other IT industries, AccelStor is now focused on developing its business in worldwide enterprise storage markets.

Sr. Systems Engineer is responsible for driving the technical sales strategy for DELL EMC’sData-Protection-Solution (DPS) products and services in assigned customer accounts. Provide a deep understanding of DELL EMC and competitive technology as well as business applications to provide the best solutions to customers. Be a trusted technology advisor for customers that regularly engages with senior management to assess major business operations and address product/service needs. Consult with engineering to answer customer's questions and remove objections that arise in a sales campaign. Engage customer contacts at both a strategic, business focused and tactical IT technology level.

- Provide in-depth subject matter expertise on the most effective use of Nexsan’s products and technologies, with primary focus on Nexsan’s unified solutions.- Support Regional Sales Manager in identification of key regional partner targets and end user opportunities to insure success with in the regional territory.- In partnership with the Regional Sales Manager, execute the territory coverage plan, partner training and enablement, providing training directly when required and engaging additional Nexsan technical resources where needed.- Assist Regional Sales Managers and Partners in understanding product features/functions and competitive positioning as well as conduct sales and technical training for Nexsan’s channel personnel and Nexsan’s channel community.- Develop relationships with key technical contacts at reseller partners and end user accounts.- Ownership of in-field evaluations, POCs and implementation of Nexsan product installations. - Serve as a key evangelist for Nexsan’s newest storage offerings with responsibility for training partners and sales reps on what it is, how to sell it and why customers use and purchase different storage products .- Maintain knowledge of storage systems, archive products, configuration techniques and performance methods necessary to advise on the use of Nexsan’s products.- Prepare and deliver presentations, conduct discussions for customers and partners, develop and review systems solutions, technical bid responses, proposals and presentations as well as plan and implement proof of concept deployments.- Coordinate and collaborate with partners to help implement Nexsan storage solutions.

Sr. Sales Engineers for Violin Memory are the primary technical resource for the account management sales force and provide both presales and post sales activities in the field.Sales Engineers;- Evangelize Flash Storage and provide in-depth presentations on Violin's technology- Actively drive and manage the technology evaluation stage of the sales process via proof of concept (PoC) activities- Work with the sales team as the key technical advisor and product advocate for Violin Memory solutions.- Articulate technology and product positioning to both business and technical users.- Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.- Work closely with assigned Regional Sales Managers to drive the sales process - Responsible for development/delivery of product demos- Present the product to customers and at field events such as conferences, seminars, etc. - Respond to functional and technical elements of RFIs/RFPs - Discover/Analyze/Convey customer reqs to Product Management- Install and manage Violin Memory equipment for customer PoC evaluations

Currently working with Dell as a Storage Specialist/Engineer supporting multiple Account Reps in (Run Rate, Strategic, and Acquisition accounts) I also work with over a dozen Channel Partners covering the Large Enterprise division in the South Western region. I provide Pre-Sales technical expertise on ALL things related to Storage.SAN (Block based - iSCSI & Fibre-Channel)NAS (File based - CIFS & NFS)CAS (Object based - REST & SOAP)Backup & Archive (DeDup, DR, Virtual Tape)

Cloud Infrastructure Group - Western region / TBC TME Western region / Sr. TC RainFinity Practice* Provide in-depth pre-sales technical services to the Western Region working directly with Account Managers, Division Managers, and SR. VP's (Sales-calls, Demo's, Technical quals, Statements of Work, Acct follow-up)Install, configure, and Troubleshoot (as needed for demos) Atmos "Cloud Computing", IP VirtualizationExtensive experience supporting ALL Pre-Sales activities/efforts across Enterprise, Commercial, TME, Federal sectors. Supporting Atmos, RainFinity IP Virtualization Equipment (GFV, GNA, FVA), IP Networking equipment (Switches, Routers, Layer 2 & 3), NAS Equipment (Celerra/Centera), etc.Analyze customer needs, identify requirements, design/architect customer solutions, and create statements of work during the pre sales cycle.Work with Enterprise customers to define opportunities, identify solutions, measure results* Attend trade-shows and speak to perspective customers about Virtualization, IP Storage, and RainfinityCreate all documents needed to close a sale, (Quotes, SOW's, RFP & RFQ responses, Site-Surveys, System configurations files, Evaluation Test-Plans, Implementation plans, etc.)Coordinate all efforts between Client Services, Engineering, Development, and Product Management to ensure POC's/Evaluations are successful (convert to sales/revenue)

Responsible for all IP based Storage products and performing all required Pre-Sales consulting during the sales engagement process.

Working Mgr. that also had 4-direct reports

Performed all Pre-Sales (and some Post) activities to support the Western region Sales team.

Architect advanced enterprise-class NAS solutions for customers.* Analyze customer needs, identify requirements, design new system architectures, and create statements of work during the pre sales cycle.* Attend trade-shows as the technical expert. Speak to perspective customers about products and solutions.* Design integration and interoperability strategies for heterogeneous NAS solutions.* Research and prepare answers to RFP's. Create detailed documents in response to RFP's.Provide pre-sales account management and project management.Create all documents needed to close a sale. (Site-Surveys, System configurations files, Evaluation Test-Plans, Implementation plans, etc.)Provide technical training to business partners, (Sales and SE's)Present our enterprise level NAS solutions to board-level executives.

* Implemented and maintained client solutions.* Managed the Western Region SE team and was responsible for scheduling, budgeting, reviews, etc.* Provided professional services and technical consulting to Resellers, End-Users, and Sales staff.* Managed all technical interaction with OEM and Alliance partners, including NetApp, STK, EMC, and IBM.* Developed sales tools for internal and external sales groups, including Cheat Sheets, Quick Reference Cards, and Competitive Information documents.* Created and maintained a 3rd party certification program.* Developed product training programs for application engineers, channel partners, and sales personnel.* Taught technical training courses on OEM products and Alliance Partner solutions.* Demonstrated products at trade shows and provided technical assistance for the Sales and Marketing staff.