David Evans Email & Phone Number

932 Morreene Rd

• Scheduling return visits and referrals for patients.
• Verifying patient identity, as well as the accuracy of their current billing and contact information
• Providing prompt and courteous response to the needs of patients, visitors, and the public.

Miami/Fort Lauderdale Area

• Prepares monthly efficacy reports for senior management by running queries using PantherSoft, and analyzing the data. Offers direction and support for student assistants. Provides information to incoming students as.
• As acting supervisor for the UCCX Call Center of Health Compliance, analyzes call volume of over 1,500 calls a month and uses the data for implementing procedures to increase productivity
• Aided in the department’s transition from physical to digital documentation using ImageNow, transferring over 100,000 documents overall and processing approximately 15% of those documents personally
• Formatting student data to send over 4,000 messages and removing over 2,500 student holds in PantherSoft every semester

Miami/Fort Lauderdale Area

• Coordinated with the Pharmacy, Wellness Center, and Student Clinics in verifying, collating, and maintaining the student’s billing and personal health information
• Spearheaded an ongoing problem with the school’s insurance, organizing and redistributing over 250 erroneously addressed insurance cards over a period of 24 weeks
• Established and maintained a filing system over a six month period for roughly 130,000 receipts and insurance invoices collected from 2004 to 2011

Miami/Fort Lauderdale Area

• Reviewed and answered correspondence.
• Directed services, such as maintenance, repair, supplies, and mail.
• Provided technical support in hardware/software proficiency to end-users.