David Souza Email & Phone Number

São Paulo, Brasil

There at Gupy, I was able to be part of Developer Experience Squad, where I applied all content about accessibility that I’ve seen. Improving this, I could get start in a Project to build features using StencilJs, a framework to build agnostic components. Furthermore, I’ve execute code review of many features related to the components on the DS. The squad acted as project owner of the DS so all kind of modifications and updated in it components needed to be approved by some member of the team… Show more There at Gupy, I was able to be part of Developer Experience Squad, where I applied all content about accessibility that I’ve seen. Improving this, I could get start in a Project to build features using StencilJs, a framework to build agnostic components. Furthermore, I’ve execute code review of many features related to the components on the DS. The squad acted as project owner of the DS so all kind of modifications and updated in it components needed to be approved by some member of the team Now, I’m part of a Squad focused only in Accessibility, and there I reviewed features components that weren’t accessible and had to rebuild them. Main Technologies worked: Storybook, StencilJs, React, React Testing Library, Typescript, Redux, SASS, Styled Components, Emotion Library, Styled System, Vuejs, Clean Code. Show less

On Acct I had a pretty cool growth and there I was part of Decathlon team, dealing directly to the customer and working with Vtex Legacy and VtexIo, creating, maintainability and building new features, dealing with marketing activities making Landing Pages, Message Center, treating backend demands to mantain the integration with frontend on specific feature. I improved in my code thanks to the teamwork, doing code review, pair programming and being part of meetings focused on sharing knowledge.… Show more On Acct I had a pretty cool growth and there I was part of Decathlon team, dealing directly to the customer and working with Vtex Legacy and VtexIo, creating, maintainability and building new features, dealing with marketing activities making Landing Pages, Message Center, treating backend demands to mantain the integration with frontend on specific feature. I improved in my code thanks to the teamwork, doing code review, pair programming and being part of meetings focused on sharing knowledge. I've been part of a Beta Project on Ta-Ta Supermercados Squad implementing native and custom solutions on VtexIo and making Landing Pages Main Technologies worked: React, Redux, Vuejs, Node, Graphql, Typescript, SASS, Clean Code, Scrum, some concepts of Maturity Model Show less

As part of 2B Digital I worked on the production squad, handling with business rules and building stores on Vtex Legacy Plataform. Each dev was responsible to handle implementation of stores. I was able to learn a lot about Vtex Plataform. Main Technologies worked: Vuejs, Vuex, Jquery, SASS, Clean Code, Agile Methodology

I worked with Oracle Commerce Cloud, platform focused on building ecommerce solutions. Initially I was part of production squad, handling with business rules, creating solution, pages and being part of MVP projects. Also, I took an active part of decisions in a customer team, dealing directly with customer demands. Main Technologies worked: HTML, SASS, KnockoutJS, Jquery, Clean Code, Agile Methodology

São Paulo E Região, Brasil

São Paulo E Região, Brasil

I was responsible for analyze and build procedures to solve problems on Operation. Generating, sharing and equalize the knowledge. I took a active action to evolve the helpdesk using the procedures I made. Supervise Requests Queue and provide service logistics; Control SLA indicators.

São Paulo E Região, Brasil

Customer Support Level 1; Record, Analyze and Solve problems related to the customer's operation; Interpret and Escalate cases according to criticality; Creation of procedures for knowledge base.

São Paulo E Região, Brasil

Customer Support Level 1 and 2 for e-mail services (Outlook/Google), Smartphones (Android/IOS); Resolution of cases in Windows 8.1/10 and Macintosh environments; Polycom Video Conferencing Support (Group 300 and 500); Asset Control; Windows Network Management via AD.