Dave Bryan Email & Phone Number

Birmingham, Al, Us

Birmingham, Alabama, United States

As a Project Manager for our Protection Products Program, I lead a comprehensive program focused on delivering innovative insurance solutions. My role encompasses overseeing the end-to-end program lifecycle, from initial concept development to market launch and continuous improvement.Key Responsibilities:• Program Leadership: Spearhead a cross-functional team to design, develop, and implement life insurance products that meet market demands and regulatory requirements.• Strategic Planning: Develop and execute strategic plans to ensure program objectives align with corporate goals and industry trends.• Stakeholder Management: Collaborate with internal and external stakeholders, including senior executives, regulatory bodies, and distribution partners, to ensure program success and compliance.• Risk Management: Identify potential risks and implement mitigation strategies to ensure the program's successful delivery within scope, time, and budget constraints.• Process Improvement: Continuously evaluate and enhance program processes to drive efficiency, innovation, and competitive advantage.

United States

I drive complex projects to success through strategic planning, stakeholder alignment, and seamless execution. With a focus on delivering measurable value, I excel at managing multiple initiatives, optimizing processes, and fostering team collaboration to achieve project objectives.Key Responsibilities:• Strategic Project Planning: Develop comprehensive project scope documents, including objectives, deliverables, milestones, and resource plans, to ensure alignment with organizational goals.• Stakeholder Engagement: Collaborate with clients, executives, and cross-functional teams to define requirements, establish priorities, and maintain transparent communication throughout the project lifecycle.• Schedule Management: Create and maintain detailed project schedules using Agile, Waterfall, or hybrid methodologies, ensuring on-time delivery of key milestones.• Risk Mitigation: Proactively identify potential risks and dependencies, implement mitigation strategies, and adapt plans to minimize project disruptions.• Change Management: Effectively manage scope changes, budget adjustments, and evolving project needs using structured verification and approval processes.• Performance Metrics: Utilize KPIs and data analytics to monitor progress, assess team performance, and deliver actionable insights to stakeholders.• Process Optimization: Continuously refine project workflows and reporting mechanisms to enhance efficiency and scalability.• Leadership and Team Coordination: Mobilize and guide cross-functional teams, fostering a culture of accountability, innovation, and excellence.• Documentation and Reporting: Ensure project documentation is thorough, up-to-date, and accessible for audits, stakeholder reviews, and knowledge transfer.

Birmingham, Alabama Area

I bring strategic oversight and a data-driven approach to ensuring organizational adherence to regulatory standards and best practices. I specialize in aligning compliance initiatives with business objectives, fostering a culture of accountability, and delivering actionable insights to executive leadership.Key Responsibilities:• Strategic Leadership: Partner with senior compliance executives, including the Chief Compliance Officer, Corporate Compliance Officer, and SIU Director, to guide monitoring activities, manage regulatory tasks, and ensure robust documentation standards.• Regulatory Expertise: Provide comprehensive support across Corporate and Legal Compliance programs, offering administrative, analytical, and research-driven solutions that enhance organizational compliance frameworks.• Data-Driven Decision Making: Leverage advanced analytical skills to generate reports, uncover trends, and deliver actionable recommendations, enabling proactive risk management and strategic alignment.• Visualization and Reporting: Design and maintain dynamic data visualizations using Excel and other technologies, enhancing clarity and efficiency in decision-making processes.• Cross-Functional Collaboration: Work closely with Subject Matter Experts (SMEs) and compliance leaders to develop and deliver key reports, ensuring accuracy and alignment with organizational priorities.• Operational Excellence: Oversee OFAC control processes and support AML monitoring projects, driving streamlined operations and mitigating risks across compliance programs.• Performance Metrics Development: Create quarterly metrics to provide executive leadership with insights for risk assessments and strategic decision-making, reinforcing organizational resilience.• System Optimization: Strengthen compliance infrastructure by integrating data systems, refining testing frameworks, and implementing robust reporting mechanisms to support scalability and transparency.

Birmingham, Alabama Area

I specialize in bridging the gap between regulatory standards and creative advertising processes. By leveraging my expertise in compliance systems, data analysis, and project management, I ensure advertising materials meet stringent regulatory and legal requirements while supporting organizational growth and innovation.Key Responsibilities:• Systems Implementation: Led the successful implementation of a new project management system to streamline the compliance review process for advertising materials, enhancing efficiency and reducing review times.• Data-Driven Insights: Developed and maintained interactive digital dashboards, providing Compliance leadership with actionable performance insights and driving data-informed decision-making.• Subject Matter Expertise: Acted as a key resource on database structure, departmental metrics, and compliance processes, ensuring alignment with evolving regulatory standards.• System Administration: Served as the System Administrator, overseeing updates, troubleshooting, and user training to optimize functionality and user experience.• Strategic Staffing: Designed and implemented an updated Compliance Staffing Model, improving resource allocation and ensuring the department met operational demands effectively.• Custom Reporting Solutions: Designed and delivered ad-hoc reports tailored to management and internal customer needs, providing clarity on key metrics and compliance performance.• Regulatory Support: Assisted in the preparation of materials for market conduct examinations, audits, and other regulatory requirements, ensuring thorough documentation and audit readiness.• Organizational Excellence: Organized and documented compliance review processes to maintain adherence to legal and regulatory standards, while fostering a culture of accountability and transparency.

Evansville, Indiana Area

I specialize in ensuring seamless delivery and management of natural gas resources, leveraging technical expertise, data analysis, and operational oversight to optimize system performance and support organizational goals.Key Responsibilities:• Gas Delivery Oversight: Ensured accurate delivery of natural gas from interstate pipelines to Vectren’s city-gates, maintaining alignment with contracts and confirming marketers received purchased gas for large transport customers.• Underground Storage Management: Monitored and validated Vectren’s underground gas storage activities, ensuring optimal load balancing and system supply for gas suppliers during peak and off-peak seasons.• EDI Systems Leadership: Served as the primary liaison for Electronic Data Interchange (EDI) between Vectren and marketers, managing billing processes, supplier transitions, and monthly usage data with precision.• Data Analysis and Reporting: Prepared and analyzed monthly supplier reports for senior management, offering actionable insights into Vectren’s Choice and Standard Choice Offer programs to guide strategic decisions.• Operational Accuracy: Maintained stringent quality assurance measures to validate gas delivery accuracy and monitor compliance with regulatory and contractual standards.• Stakeholder Collaboration: Built strong relationships with marketers, suppliers, and internal teams to streamline operations, resolve issues, and ensure alignment across all gas transportation processes.• Performance Optimization: Supported load forecasting, supply chain adjustments, and cost management initiatives to enhance operational efficiency and reduce risks.

Evansville, Indiana Area

I bridge the gap between business needs and technology solutions, leveraging expertise in requirements gathering, data analysis, and system testing to drive innovation and operational efficiency. With a proven ability to align IT capabilities with organizational goals, I deliver actionable insights and ensure successful implementation of critical system enhancements.Key Responsibilities:• Liaison and Collaboration: Acted as a trusted intermediary between front-end users and IT programmers, facilitating system changes to meet user requirements and align with business objectives.• Requirements Management: Led comprehensive Requirement Gathering sessions and authored detailed Functional Requirement Specifications to ensure clear communication of project goals.• Testing and Quality Assurance: Designed, executed, and documented test cases for user acceptance testing (UAT), validating that system enhancements met defined requirements and delivered expected outcomes.• Data Analysis and SQL Proficiency: Leveraged SQL expertise to extract and analyze data from multiple databases, ensuring accuracy and efficiency in testing processes.• Change Facilitation: Partnered with stakeholders to manage the end-to-end lifecycle of system changes, ensuring minimal disruption while maximizing value delivery.• Documentation and Communication: Maintained meticulous documentation of test results, requirement changes, and project updates to support transparency and audit readiness.

I excel in fostering high-performing teams, streamlining operations, and ensuring compliance with regulatory standards. With a proven track record of delivering exceptional results, I am passionate about coaching and mentoring individuals to exceed performance goals while enhancing customer satisfaction and operational efficiency.Key Responsibilities:• Team Leadership: Managed a team of 27 Customer Service Specialists, driving productivity and ensuring alignment with Indiana and Ohio Regulatory Commission standards.• Coaching and Development: Provided hands-on coaching, mentoring, and training, leveraging internal quality assurance reviews to consistently surpass performance metric goals.• Regulatory Compliance: Handled escalated customer calls and external regulatory issues, ensuring compliance with tariff regulations and maintaining positive relationships with governing bodies.• Performance Optimization: Analyzed and documented individual team member performance, identifying inefficiencies and implementing targeted strategies to improve job performance and operational outcomes.• Customer Advocacy: Acted as a key point of contact for escalated customer concerns, resolving complex issues with professionalism and empathy to maintain trust and satisfaction.• Operational Excellence: Ensured adherence to best practices, implemented process improvements, and maintained high standards of service delivery in a fast-paced environment.

I combine technical expertise, leadership, and a customer-first mindset to deliver seamless service experiences and operational efficiency. With a strong background in process improvement, team support, and customer engagement, I am adept at ensuring high-quality interactions while driving innovative solutions to optimize customer service operations.Key Responsibilities:• Disaster Recovery Planning: Developed and implemented a comprehensive Disaster Recovery Plan (DRP) for Customer Service, ensuring business continuity and minimizing operational disruptions during critical events.• New Hire Support: Provided floor support for new hires, bridging the gap between training and live operations, reducing dependency on the internal help desk, and accelerating agent readiness.• Help Desk Management: Managed help desk calls, troubleshooting complex issues, and offering real-time guidance to customer service agents to resolve inquiries efficiently.• Customer Engagement: Handled a high volume of inbound calls from utility customers, addressing service establishment, transfers, disconnections, and billing inquiries, while consistently exceeding quality and customer satisfaction metrics.• Process Optimization: Identified and resolved procedural inefficiencies, streamlining workflows and enhancing both team productivity and customer experience.

Business Administration

Science Of Business Administration, 3.9

Education record