Dave Burrows Email & Phone Number

Southampton, Gb

Chandlers Ford, England, United Kingdom

IT Infrastructure ManagementSenior Leadership Team IT Manager (Head of IT Infrastructure) managing all aspects of IT. Managing the day-to-day operations of the entire IT Infrastructure. Comprised of 1000 users, 500 mobile users across 15 remote offices and head office in the UK. Managing the overall IT Cyber Security, IT Infrastructure and Projects including short and long-term IT Strategy for a fast growing highly acquisitive services business. Managing key supplier relationships and delivery of an outsourced IT helpdesk service.CoachingManaging and coaching an on-site team of IT Service Desk staff who take overall responsibility for all IT systems, leading and coaching to inspire and develop the IT teams.Cyber SecurityManaging Cyber Security including Internal and External Penetration Testing, Monitoring threats, Vulnerability Scanning OWASP Top 10 and Phishing Campaigns.StrategyFormulating short and long-term strategies and deliverables, delivering a company-wide IT programme that supports the wider business IT Roadmap strategy. Working with the Board and Senior Leadership Team to further develop the IT strategy to help drive business growth. Keeping abreast of relevant industry and technology trends, ensuring continuous improvement, maximising the capability of IT systems. making recommendations for the use of new technology, taking ownership of IT and Project budgets, and managing the IT for Acquisitions. An experienced leader with strong stakeholder and end client communications experience.IT Operations and Business SystemsTaking overall responsibility for all aspects of the day-to-day IT operations, BAU (Business as Usual), ensuring robust policies and processes are in place, creating well-maintained and supported IT systems including devices, networks, infrastructure, and security. Assuming overall responsibility for the company IT and ERP system and look for ways to maximise usage and functionality.IT Service DeskManaging IT Service Desk