Dave Chung Email & Phone Number

Toronto, Ontario, Canada

- Established and maintained strong relationships with clients by providing exceptional communication, thoughtful follow-up, and bespoke fashion recommendations, ensuring the highest standards of client satisfaction.- Played a pivotal role in building the brand's reputation for personalized service, contributing to an increase in client loyalty and repeat business from high-profile individuals.

Toronto, Ontario, Canada

- Managed a portfolio of high-net-worth clientele, mainly focusing on top Korean clients of the brand.Engaging on and off-site meetings and ongoing bilingual communications with clients to foster strong relationships and enhance loyalty.- Provided styling and personalized shopping experiences to high-value clients, making recommendations based on trends, seasonality, and an in-depth understanding of product catalogues to upsell and increase average order value.

Toronto, Ontario, Canada

- Oversaw inventory management, providing regular updates to buyers on sales trends. Supported promotional events to drive customer traffic and sales.- Expanded client base by leveraging online marketing platforms, including WeChat and Instagram, through regular outreach of curated media content on new arrivals and promotions.

Toronto, Ontario, Canada

- Trained Holt Renfrew employees on brand’s history, values, collections, product features, and processes to handle customer inquiries, special orders, and returns.- Collaborated with the visual merchandising team to create enticing product displays that highlight the brand’s luxury appeal.

Toronto Eaton Centre

Ontario College Diploma, Culinary Management, 3.8/4.0

Bachelor'S Degree, Photography