Dave Chung Email & Phone Number

Calgary, Ab, Ca

- QA Director for Possibility Space, setting up the first QA team for Prytania Media, on an unannounced project as a core member of overall studio leadership. Later transitioned into Head of QA for all studios in the Prytania Media portfolio (Possibility Space, Crop Circle Games, Fang & Claw, and Dawon Entertainment)- Established initial Job Family Matrix for the QA discipline.- Assembled a test organization consisting of a distributed team of embedded internal FTEs as well as external… Show more - QA Director for Possibility Space, setting up the first QA team for Prytania Media, on an unannounced project as a core member of overall studio leadership. Later transitioned into Head of QA for all studios in the Prytania Media portfolio (Possibility Space, Crop Circle Games, Fang & Claw, and Dawon Entertainment)- Established initial Job Family Matrix for the QA discipline.- Assembled a test organization consisting of a distributed team of embedded internal FTEs as well as external contracted services from multiple vendors.- Built a studio-specific QA growth strategy over the course of multiple years of development.- Managed external relationships with different external groups, including publishers, vendors, etc. Show less

- QA Manager on Fortnite Battle Royale.- Managed a team of experienced QA Leads, QA Engineers, and QA Analysts in delivering world-class experiences in Fortnite Battle Royale.- Audited existing processes and reporting to find opportunities to improve visibility and sustainability.- Focused on strategic project planning through determining short to mid-term staffing needs for multiple component pillars for Fortnite BR. Worked with other QA Leaders in Fortnite to align and share… Show more - QA Manager on Fortnite Battle Royale.- Managed a team of experienced QA Leads, QA Engineers, and QA Analysts in delivering world-class experiences in Fortnite Battle Royale.- Audited existing processes and reporting to find opportunities to improve visibility and sustainability.- Focused on strategic project planning through determining short to mid-term staffing needs for multiple component pillars for Fortnite BR. Worked with other QA Leaders in Fortnite to align and share knowledge/process/wins.- Worked with high-level QA ICs to identify and monitor sources of risk from products outside of the scope of BR, and worked on risk mitigation strategy, tactically deploying owners for particularly risky initiatives/integrations. Show less

- QA Manager on Unreal Editor for Fortnite (UEFN).- Managed testing for multiple emergent short-term projects including the Impostors Game mode, Next Gen Hardware (PS5/XSX).- Managed a team transitioning from predominantly Games QA to a more traditional Software environment- Implemented initial QA processes on the project.- Standardized and evolved Test Artifacts on the project, aligning with other product groups where necessary and innovating where there were opportunities-… Show more - QA Manager on Unreal Editor for Fortnite (UEFN).- Managed testing for multiple emergent short-term projects including the Impostors Game mode, Next Gen Hardware (PS5/XSX).- Managed a team transitioning from predominantly Games QA to a more traditional Software environment- Implemented initial QA processes on the project.- Standardized and evolved Test Artifacts on the project, aligning with other product groups where necessary and innovating where there were opportunities- Established QA Vision and roadmap for the team.- Mentored Analysts and Engineers in improving their capabilities as embedded Quality owners of their component areas.- Interfaced with multiple integrating products outside the scope of the project, to facilitate completion of critical feature work reliant on external tech, while reducing risk around engine-level code changes. Show less

Montreal, Canada Area

- Senior Quality Assurance Lead, built a new QA team at Epic Montreal from the ground up, supporting multiple product areas for Fortnite (Fortnite Battle Royale Mobile, Fortnite AI).- Led a highly-talented team of QA professionals in a very fast-paced, high pressure, and rapidly iterative environment with constantly shifting priorities. - Managed relationships between different disciplines, while advocating for quality in both products and process.- Coordinated testing coverage… Show more - Senior Quality Assurance Lead, built a new QA team at Epic Montreal from the ground up, supporting multiple product areas for Fortnite (Fortnite Battle Royale Mobile, Fortnite AI).- Led a highly-talented team of QA professionals in a very fast-paced, high pressure, and rapidly iterative environment with constantly shifting priorities. - Managed relationships between different disciplines, while advocating for quality in both products and process.- Coordinated testing coverage across multiple (as many as 5) geographic locations, dealing with hardware inventory, test planning, test strategy, staffing, etc.- Drove multiple departmental initiatives to improve existing processes to be more agile, more efficient, and/or more collaborative, while implementing new processes where they are needed. Show less

Montreal, Canada Area

- QA Project Manager on Star Wars: Squadrons.- Managed a team of Quality Analysts of varying levels of seniority. - Owned overall testing strategy for several major product components, including defect prevention strategies, acceptance testing process, and quality rating adoption. - Created a test plan for multiple projects, involving overall strategy for scripted validation, automated testing, embedded testing strategy, staffing ramp plan, and bug projections. - Worked with… Show more - QA Project Manager on Star Wars: Squadrons.- Managed a team of Quality Analysts of varying levels of seniority. - Owned overall testing strategy for several major product components, including defect prevention strategies, acceptance testing process, and quality rating adoption. - Created a test plan for multiple projects, involving overall strategy for scripted validation, automated testing, embedded testing strategy, staffing ramp plan, and bug projections. - Worked with Project Leadership to implement project reporting around QA-verifiable dev team KPIs and metrics, including velocity, capacity, project burndown, bug fix/find rates, and project risk registry. Show less

Montreal, Canada Area

- QA Project Lead on Star Wars: Battlefront II Single-player campaign, and later on an unannounced project- Managed testing strategy for major product components- Established upwardly and externally-facing reporting, highlighting key metrics and KPIs to track project progress- Created long-term Staffing plans for multiple projects- Drove improvements in continuous integration testing strategies, Autotest creation and maintenance, session-based test management incorporation, and… Show more - QA Project Lead on Star Wars: Battlefront II Single-player campaign, and later on an unannounced project- Managed testing strategy for major product components- Established upwardly and externally-facing reporting, highlighting key metrics and KPIs to track project progress- Created long-term Staffing plans for multiple projects- Drove improvements in continuous integration testing strategies, Autotest creation and maintenance, session-based test management incorporation, and test management workflow- Interfaced directly with Production and Senior Project Leadership, representing the QA team externally while communicating risks and priority shifts to the rest of the QA team- Worked with Functional QA team leads to plan FQA testing needs throughout the project lifecycle- Played a key role in implementing process improvements for both the QA team and for the Project as a whole- Dealt with Performance and Career management for several direct reports Show less

Montreal, Canada Area

- QA Lead on Post-launch support for Mass Effect: Andromeda- Coordinated and managed a team of 15-20 embedded Quality Analysts and Testers distributed across multiple geographic locations.- Dealt with daily reporting and defining project KPIs with Senior QA Leadership, Production, and Development- Involved in supporting the first-party certification process for multiple content patches and updates- Fostered and maintained a positive relationship with external vendors and… Show more - QA Lead on Post-launch support for Mass Effect: Andromeda- Coordinated and managed a team of 15-20 embedded Quality Analysts and Testers distributed across multiple geographic locations.- Dealt with daily reporting and defining project KPIs with Senior QA Leadership, Production, and Development- Involved in supporting the first-party certification process for multiple content patches and updates- Fostered and maintained a positive relationship with external vendors and stakeholders, including EA centralized testers, localization testers, EA certification teams, and product launch support teams Show less

Montreal, Canada Area

- Lead QA on multiple small-scale demos for internal distribution. Managed logistics, test coverage, and risk mitigation. Dealt directly with Production and developers to ensure quality in the final product.- Owned test coverage for a diverse set of game areas, including Levels, Narrative, Cinematics, Digital Acting, Audio, and UX, embedded closely alongside developers in an Agile environment.- Worked as a Narrative Analyst to revamp and innovate on studio-wide overall Narrative testing… Show more - Lead QA on multiple small-scale demos for internal distribution. Managed logistics, test coverage, and risk mitigation. Dealt directly with Production and developers to ensure quality in the final product.- Owned test coverage for a diverse set of game areas, including Levels, Narrative, Cinematics, Digital Acting, Audio, and UX, embedded closely alongside developers in an Agile environment.- Worked as a Narrative Analyst to revamp and innovate on studio-wide overall Narrative testing strategy, adding greater visibility, accountability, and effectiveness for feedback, which has been received well by product stakeholders.- Responsible for daily tasking and overall test strategy for Mass Effect 3: Special Edition (Wii U). Oversaw testing efforts for a team of four local testers and a small team of remote testers. Performed daily bug triage alongside production. Show less

Montreal, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area

- Provided technical support for prospective Chartered Accountants writing certification examinations.- Promptly and efficiently resolved various technical issues that arose during exams.- Was able to work quickly and effectively in a high-pressure environment while maintaining a calm demeanour to reassure concerned candidates.

Edmonton, Canada Area

Trained and managed a team of 10-15 employees in a customer service setting, ensuring both a well-functioning and positive work environment.

Arts, Film And Media Studies

High School Diploma