Dave Gault Email & Phone Number

Fountain Valley, Ca

Responsible for Mobis Parts America / Hyundai Motor America part / accessory sales, inventory systems, wholesale processes and dealer Part Manager / Part Counterperson training for Hyundai retail dealerships. Manage eleven (11) person field team partnering with Hyundai retailers to support dealer part sales / operations, inventory management, DMS, wholesale sales, order / return procedures and push / pull marketing promotion strategic implementation. Leader of a new collision wholesale distribution system in the United States. Oversee all part training to all Hyundai dealers via web-based, webinar and instructor led platforms. Promote certification status (path) for dealer Part Manager and Part Counterpersons nationwide.

Fountain Valley, Ca

Managed various departments including parts marketing programs for Mobis Parts America to OE partners Hyundai Motor America and Kia Motors America. Responsible for National field force of 11 team members calling on 837 Hyundai dealers. Principle functions include: Part Sales, Inventory, Wholesale, Promotions, Training and Marketing oversight. Led all pricing department functions including FOB, MSL and D-Net. Leverage promotional opportunities from Mobis Korea to end retail dealerships in the United States. Deliver "push / pull" part sales strategies to increase gross revenues, service drive traffic / dealer share of mind and net profitability.

Cypress, Ca

Responsible for $80M U.S. and Canadian Parts and Accessory sales, marketing, promotions and drop ship programs (tires, batteries, chemicals, leather packages, wheels and dealer kits), proprietary Diamond Satisfaction Survey CSI tracking, Technical Training and soft skill training / awards and Diamond Quality Management.

General Manager of $58M United States & Canadian sales teams overseeing account management, billing and new business development. Primary driver for revenue via Integrated Marketing Solutions, Backend Processing and Call Center operations. Principle applications include direct mail communications, custom design and customer advocacy properties with trackable returns.

West Coast General Manager of $30M sales teams overseeing account management, billing and new business development applications. Primary OEM accounts included Honda, Mazda, Jaguar and Land Rover. Lead new business via Backend Process Management, Call Center and Integrated Marketing Solutions via direct mail communication / custom applications focusing on customer loyalty, advocacy with trackable ROI returns.

Managed 8 OEM and 32 Large Dealer Group accounts via sales teams in the U.S. and Canada. Led all operations with 3 sales, 4 product and multiple client services team leaders.

Managed Who's Callings' #1 account, Mazda USA which included the nationwide proprietary, Mazda TouchPoint Program. This fast react "Touch & Go" system enabled Mazda corporate and its dealers to immediately respond and correct retail experience concerns prior to syndicated satisfaction survey arrival.

Responsible for retail finance bookings, leases, GAP and wholesale business in 7 Pacific Northwest states. Provide ongoing improvement recommendations, upgrades and training to better position HMFC as a "Brand of Choice."

Devolop and implement programs / financial products to 1200 Hyundai and Kia dealers across the U.S. to generate profitable and secure new business.

Coordinated and lead the $10M Nissan, Infiniti, Hyundai, Kia and Suzuki account team in sales and client activities. Directed all JDPA resources to support OEM strategy and meet revenue targets. Championed customer needs throughout JDPA organization leading to relevant client-focused solutions.

Responsible for corporate design/graphics of the internet (Hyundaiusa.com) and the extranet/intranet (Hyundaidealer.com) web sites. Coordinated all online promotions, advertising and e-commerce activities.

Responsible for 3 National Departments: Consumer Marketing, Service Development and Assurance Products. Managed all J.D. Power & Associates syndicated surveys, developed Service Advisor/Manager Training curriculum, Service Loan Car program, Certified Used Car products/standards, Service Star retail incentives and was a key member in the development of the "10 year, 100,000 mile warranty."

Responsible for Nationwide sales, marketing, penetration, billing, forecasting and profits of Hyundai Protection Plan (HPP) extended service contract, Hyundai Certified Protection (HCP) and other assurance products.

Responsible for retail / wholesale sales operations in 3 states including the three highest volume dealers in the Western United States. Evaluated, directed and maintained retail performance to include facility, signage, flooring, market penetration and product training throughout the district.

Led operations of up to 140 Hyundai automotive dealerships in 11 Western Region states on parts sales, profitability, penetration, and policy procedure guidelines. Received the #1 Retail Manager award four straight years. Recognized as one of the companies top employees via print and video media.

Resolved customer complaints resulting in customer satisfaction.

In-depth training of OEM / Retail business for field assignments.

Bachelor Of Science, Finance / Marketing

Activities and Societies: 4-year member of the U.S.C. Trojan Marching Band, 4-year All America Quad Player representing USC. Performances.

Mba, Business Administration

Activities and Societies: Thesis: Customer RetentionI completed my Executive Masters of Business Administration while working full-time.