Dave Smith Email & Phone Number

I am a self-starting marketing IT customer support professional with over 10 years of experience. I have a practiced is in establishing rapport with customers with an enthusiastic and persuasive communication style. I excel in a collaborative while accomplishing tasks and achieving goals independently. I understand the dynamics of being successful processing customer support requests in a high-pressure and deadline-driven environment. Colleagues know me as a creative professional who can always be trusted to come up with the right approach. In addition to my Associate of Applied Science degree in IT Network Management, I am constantly learning about new accounting technologies and have several technical certifications; I am also in the process of getting my ITIL v3 certification. Although my results-driven work ethic has been a big part of my advancement in the industry, I have been lucky to work alongside some great managers, colleagues, and staff. Thanks for taking the time to look at my LinkedIn page. My innate skills, experiences, and hard work have led to my current achievements, and I’m always interested in learning about new challenges.

Listed skills include Customer Relationship Management, Escalation Resolution, Employee Training, Process Management, and 29 others.

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  Colorado Mesa University

  Computer Systems Networking And Telecommunications