Dave Sousa Email & Phone Number

Application Development• Developed Sales & Inventory App using HTML, CSS, JavaScript, and Kotlin, streamlining sales processes and improving tracking accuracy.• Designed a Forklift Optimization Algorithm in Python and JavaScript to optimize pallet drop sequences, improving operational efficiency.Operations & Customer Service • Managed customer relationships and resolved product issues. • Assisted customers with product selection and detailed information on materials. • Reduced shrinkage by eliminating associate confusion during product cutting. • Provided customers accurate job costs and material estimates, enhancing customer satisfaction.

Software Development & Product Management• Led the development and deployment of the company's front-end and back-end website, creating a responsive and user-friendly platform using HTML, CSS, and JavaScript.• Designed and implemented the data management system, optimizing database structures and ensuring efficient data retrieval using Webhooks & SFTP transfers.• Managed hosting services and domain management, including configuring DNS settings and CNAME records and managing SSL certificates to ensure website security and reliability.• Ensured secure protocols were followed, implemented SFTP for secure file transfers, and adhered to best practices in web security and data protection.• Collaborated internationally with 3D artists and developers using Unity Cloud for VR projects.• Researched and integrated haptic feedback technologies into virtual reality applications.• Collaborated on "Brazil World," a VR project incorporating storytelling and interactive learning.Project Management & Leadership• Managed an international product development team via Zoom and Slack, coordinating tasks and meeting project milestones.• Coordinated backend customer data and built data-driven solutions to enhance user experience and engagement.• Contributed to securing startup funds through effective pitch decks and investor presentations.• Provided feedback as a Product Tester, Quality Assurance Engineer, and User Experience specialist to improve product performance.

Event Support & Customer Service• Assisted bartenders by restocking supplies, preparing garnishes, and maintaining cleanliness, ensuring efficient service during high-volume events.• Provided excellent customer service by promptly addressing guest needs and inquiries.• Supported numerous events, contributing to seamless operations and positive guest experiences.Operational Efficiency• Collaborated with the team to streamline event setups and breakdowns, improving efficiency.• Adhered to strict food and beverage safety standards, contributing to compliance during health inspections.

• Coordinated practice times and locations for 25 kids and parents.• Created and managed the coaching curriculum using Spanish methodology• Trained in coaching services focused on social-emotional learning and trauma-informed youth sports practices

• Facilitated launching of the Virtual Fútbol Academy (led proof of concept sessions, assembled pitch deck, collaborated on product demo videos)• Managed and coordinated all client-facing communications via Team Snap daily• Maintained partner relationships with local schools through consistent outreach and coordination• Expanded company clientele through outreach and recruitment efforts• Developed a strategy to create a talent funnel for gifted athletes

• Developed data schematics to systemize customer orders into efficient pallet-building instructions.• Palletized 30-40 sales orders based on customer specifications and equipment capabilities daily.• Handled international shipments, coordinating with international carriers.• Solved logistics anomalies through constant communication with 80+ clients and third-party carriers to maintain healthy client relationships

• Developed and managed digital marketing campaigns, increasing lead generation.• Built a database of over 2,000 targeted leads using Salesforce CRM.• Oversaw technical aspects of event management and safety protocols.

• Advised universities and sports organizations on strategic development and technology integration.• Developed software solutions to analyze large data sets, providing actionable insights.• Prepared psychology models and resource portfolios for clients.

• Processed payroll and maintained employee salary databases.• Constructed promotional materials and media kits.• Created and maintained relationships with corporate sponsors.• Developed a mobile platform for coaches to access lesson plans.• Studied coaching methodologies and led practices, enhancing team performance.