Worked as a User Experience expert in design and development consulting agency. Engaged with various clients in Finance and Aviation to improve customer and employee experience. - Engaged with a large regional bank to optimize Figma Component Library. Also ran heuristic evaluation of current web experience and outlined detailed improvements. - Contributed to the launch of Jetstream Design System by building a Native iOS and Android Component Library compatible with the current React Library. Jetstream serves as the driving force of modernization at a major US Airline. - Designed a proof of concept prototype for a network recovery tool at a major US airline. Aided in user research and analysis to understand and deliver a user-centered solution.

User Experience Designer for FinTech startup focused on helping first time home buyers achieve financial fitness and generate leads for mortgage lenders. Served as Design Lead for conversion squad, tasked with moving customers from new users to connecting with lenders to start loan application. - Led the UX design efforts for “Readiness” function that analyzed how close users would be to getting a home loan based on mortgage lending guidelines - Assisted in user research and mapped target personas along with identifying primary goals and pain points in home buying process. - Contributed to the design system and identified and updated inconsistencies as well as looked for ways to improve web accessibility compliance. - Collaborated with designers, product owners, developers and the executive team on product strategy and identifying risks and opportunities.

Lead the team that takes on the organization's design problems and offers creative solutions. Ensure the team is thriving while working with the Project Manager to keep workflow on schedule. Follow Agile/Scrum methodologies to lead daily standups, selection, backlog refinement, and retros during each 3-week cycle.Assign and track design projects to team members while also completing my own design tasks. Apply UX principles to all projects and maintain user centric-focus while being results-driven. As team lead, responsible for team-building, development and recruiting new members.

I work with a team that builds innovative tools and resources for Cru and its subsidiaries as well as for public use. We use Human Centered Design concepts to prototype and test our products so that they fit the needs of our users. • Worked on wireframing and UI design for digital campaign designed to reach over 300,000 athletes in South Asia. • Follow Agile workflow best practices to complete and track multiple projects in 3 week cycles. • Utilize tools such as Asana, Trello, and Miro to collaborate on projects with teams across 3 time zones. • Communicate with clients and keep projects on time and within budget.

I collaborated with a national creative team, virtually and in person, to create and execute designs for national projects that serve the various programs of Cru. This includes branding, social media assets, print publication, donor reports, and other projects. • Served as National Creative Director for all Cru Winter conferences in 9 locations with over 8,000 attendees. • Chosen as Creative Lead for Cru Summer Missions re-brand. Created style guide and art directed multi-channel marketing campaigns. Instagram followers increased to 5,700 and Facebook likes to 23,000. • Used Adobe Creative Cloud as well as task management, photo storage and file management tools to keep projects completed on time and on budget. • Acted as brand ambassador to the public. Maintained upstanding reputation in the Christian community and the outside world. • Worked with 5000+ employees in the organization to ensure brand identity was consistent across all channels. • Maintained organizational brand guidelines while pushing design in creative ways. • Recruited heavily by internal teams within the organization such as Global Innovation Team and Audience Expansion to innovate new ideas, brainstorm creative solutions, and provide guidance and oversight on additional projects. • Worked with vendors to make sure products are produced well and within budget.

In this role, I designed promotional material, publications, and other resources for regional events and campus ministries across seven states in the Northwest. My work varied from digital design used for web, social media, and video presentation to print and three-dimensional displays. Some major projects include promotional material, exhibits and informational booklet for 600 attendee conference and invitations and presentation material for fund-raising banquets that average over $35,000 in donations. I was also responsible for developing a team of 150+ donors to fund personal support goals.