Dave Henson Email & Phone Number

Florida, United States

Florida, United States

Tampa, Florida, United States

Tampa, Florida, United States

• Generate new business opportunities (calling, emailing contractors) to build sales pipeline• Achieve monthly targets of qualified opportunities, pipeline attribution and closed deals• Attend local industry trade association meetings and events• Spend 20% of time visiting customers at their office or jobsite to build relationships with them

Tampa, Fl

• Work collaboratively with internal teams to support customer requirements (on small to medium sized construction projects) while achieving sales revenue and margin objectives. • Optimize custom searches using online platforms (such as Dodge, Building Connected, Medical Construction Data, etc.) to manage inbound leads. • Actively respond to request for quote/request for proposal solicitations and qualify projects to improve probability of success. • Examine and interpret blueprints & drawings to find Unistrut appropriate scope of work and coordinate requirements to the estimating team. • Estimate smaller projects using proprietary pricing tools & knowledge of market demand• Implement a robust follow-up process with customers and manage key data within Salesforce.com• Help expand our scope of work through strong customer engagement, which uncovers client needs, to ultimately provide a solution that offers unmatched quality, delivery, and value.

Tampa, Florida, United States

• Sold tools and other construction supplies via phone, email, or retail counter• Sourced non-stocking and/or less common items from a large variety of vendors across the country• Wrote purchase orders, conducted inventory counts, pulled orders, and maintained front sales counter area• Took Sphere One product training classes on personal time in effort to improve product knowledge

Tampa, Florida, United States

• Responsible for all company to customer communications, including phone, text, and email• Conducted all on-site estimates (average of four per day); territory included Hillsborough and Pasco counties• Wrote and presented estimate to customer while on-site; successful on-site close ratio of 60%• Assisted with paint selection; fielded and assigned all service calls; resolved customer challenges• Ordered paint and supplies; collected and managed deposits; managed painting schedule• Managed all painting teams, including subcontractors, to oversee timeliness and quality standards• Inspected final work and made corrections as needed to ensure 5-star customer satisfaction on every job• Collected final payments, managed collections, and followed up with customers to solicit feedback• Created and generated various reports, including job costing, call analysis, and gross sales/gross profit

Tampa/St. Petersburg, Florida Area

• Rented a variety of construction equipment in a retail and inside sales environment• Provided support to outside sales teams, including locating equipment, handling paperwork, or pricing • Tasked with various operational duties, including fleet dispatch, safety compliance, and 5S implementation• Guided branch location to first-ever 5S (Sort, Set, Shine, Standard, Sustain) certification in March 2019• Earned four “1UR” coins for outstanding service to customers and company• Fleet dispatcher for two different locations, managing up to ten semi-trucks dailyCall Center Inside Sales Agent – March 2017 to May 2018• Reserved rental equipment for customers in a call-center environment• Coordinated with local branches to ensure availability and ‘secure the sale’ • Achieved a conversion rate in the top 10% of all call center agents• Earned commission bonus payout for all three eligible quarters

Tampa, Fl

• Sold Disney resort travel packages, primarily to travel agents, in an inbound call-center environment• Reached monthly average sales volumes that exceeded company expectations on a regular basis• Achieved customer experience ratings that exceeded company expectations on a regular basis• Accomplished quality assurance scores that exceeded company expectations on a regular basis

Tampa/St. Petersburg, Florida Area

• Managed several key web-based accounts and supervised team of seven customer service agents• Achieved record sales with two house accounts in Q3 & Q4, 2014 and Q1, 2015 • Increased sales revenue on company websites for eleven successive months (May 2014 to March 2015)• Restructured internet sales department to improve overall sales volume and efficiency• Trained new hires in software usage and sales techniques for web-sales environment

Tampa/St. Petersburg, Florida Area

• Sold alloy wheels and accessories in an inside sales environment (phone, email, and text)• Achieved Million Dollar Club in gross sales for 2011, 2012, & 2013• Exceeded year-over-year sales in every year, roughly doubling sales during my tenure• Exceeded sales goals in 92% of bi-weekly commission periods• Trained new-hire sales representatives for both wholesale and web-sale environments• Located out-of-stock wheels from outside vendors to increase overall sales volume & profits