Dave Reid Email & Phone Number

Warfield, Gb

Greater London, England, United Kingdom

Working with colleagues and partners to develop and deliver technology strategies and solutions.

Bracknell, England, United Kingdom

Partnering with IT and Business leaders on strategic engagements to drive growth and long term organisational prosperity. Focussing on strategy development & refreshes, upgrading skills/capabilities and how to properly leverage thought leadership for success.

London

DXC Technology Company is an American multinational information technology services and consulting company, with 130,000 employees and 2022 revenues of $16.3bn. As Managing Director, I transformed world-class thought leadership and research capability, enabling business development and growth aligned with DXC's transformation / customer digitisation priorities. Part of my role was to drive deep research into technology enabled areas, including sustainability, AI, digital business transformations and business intelligence.Key Contributions:- Led integration of Leading Edge in-house, contributing to average large customer NPS shift of 1-2 points, increased brand recognition and delivering $50m in unqualified pipeline over 12 months.- Delivered keynote speeches at multiple international CIO and thought leadership conferences on the subjects of leadership, digital transformation, technology strategy / debt and ESG.

London, United Kingdom

As Research and Programme Director, I oversaw the research, advisory workshops, events and services for senior executives globally, acting as keynote speaker, consultant and advisor to CIOs and C-level leaders. Part of my role was to deliver industry-leading insight and practical interventions to help organisations prepare for and execute technology-driven change and transformation.Key Contributions:- Took on Head of Research role as an additional responsibility, developing, orchestrating and leading an annual research portfolio.

London, United Kingdom

Integrated into DXC Technology following the merger of CSC and HPES in April 2017. As Head of Client and Advisory Services, I managed over 70 paid client memberships globally, driving business value through research and advisory services. Part of my role was to lead client engagements to develop business and technology strategies, with specialisation in business partnering and business relationship management capability development.Key Contributions:- Led relationship manager reskilling programme, generating >$4m in advisory revenue

London, United Kingdom

In this position I worked with clients, particularly around the Consumerization of IT and Changing Nature of Work domains, using recent research to resolve their most pressing business issues, thus delivering additional value from our network of practitioners and published materials.

Retaining responsibility for associated strategies, I was responsible for defining and implementing product and technology roadmaps for mobility and CLM solutions globally. Leading a cross-functional matrix team to deliver multiple projects in support of commercial and digital marketing objectives.

Reporting to the Strategy VP, I led the development and approval of strategies to support CRM and sales force mobility in >70 countries in support of global business objectives. - Developed a Mobility Strategy for sales forces in >70 countries.- Developed of global CRM strategy for Commercial business to leverage ‘Cloud Computing’ advances whilst acknowledging significant changes in business process.- Lead for “Disruptive IT” initiative to better exploit innovations in IT for pharmaceutical sales and marketing purposes.

Responsible for infrastructure provisioning and support for all Global HR IT services and projects.Accountable for delivery of Global Peoplesoft infrastructure elements for Europe, Asia Pacific, MENA and Latina programmes.Key contributer to ~£1m infrastructure savings.Delivered fully approved infrastructure project for £6.5m Global Learning Services platform refresh programme.

Provision of IT Service Management (ITIL) and development of Support Models for Strategic IT Offshoring and Business Process Outsourcing (BPO) activities.Extensive experience as consultant for B2B initiatives across multiple business functions.Development and management of IT Offshore Service Centres in India and Malaysia with 750 employees, cycle time to offshore reduced from average 22 days to zero through new technology solution.Development of innovative remote desktop connectivity solution to provide access to GSK infrastructure for BPO activities.Key projects delivered include: Outsource of US Shared Financial Service activities (£2.5 million saving), Global Resourcing, Europe Pharma Artwork creation (£3 million saving in first year).Led successful implementation of ITIL Service Management fundamentals within the B2B service.

Third line operational support for IBM and Microsoft messaging platforms. Service Management, ITIL based.

Variety of roles across GSK IT including Technical Support, Project Management and Account Management.

Mba, Business, Technology

MBA

Ba (Hons), Combined Business With Computing

BA (Hons) Business with Computing