David Thurber Email & Phone Number

West Chester, Pennsylvania, United States

• IT Support for Home users including new hardware set up
• Software / OS installations and upgrades (Windows 10 / Office 365)
• Hard Drive imaging and replacement, iPad integration
• Malware / Spyware / Rootkit removal and remediation

West Chester, Pennsylvania, United States

• PC imaging with MDT/ SCCM
• Coordinated with end users regarding software / Office 365 installation
• Move, Add Change Support
• General Hardware / Software Support as assigned by End User Services

Norristown, Pennsylvania, United States

• Desktop Support for Windows 10 refresh project
• PC imaging with MDT/ SCCM
• Coordinated with end users regarding corporate software / Office 365 installation
• General hardware / software support as assigned by the EUC.

West Chester, Pennsylvania, United States

• IT Support for Home users including new hardware set up
• Software / OS installations and upgrades (Windows 10 / Office 365)
• Hard Drive imaging and replacement, iPad integration
• Malware / Spyware / Rootkit removal and remediation

Exton. PA

• Participated With PC / Laptop Refresh Project
• Laptop and Peripheral Support, Printer and Cisco Phone Support
• PC imaging with MDT/ SCCM
• Coordinated with Asset Management department regarding new equipment distribution

Exton, PA

• Desktop Support for over 500 employees at Exton site as well as remote
• Active Directory, Software Distribution, Mobile Device, Printer Support
• PC imaging with MDT/ SCCM for Windows 10 refresh project
• Involved with all aspects of end user support and asset management

Conshohocken, PA

• Assisted with office move for US corporate headquarters
• Onsite troubleshooting and general service desk support
• Remote support for approximately 500 end users in US during office transition
• PC imaging with MDT/ SCCM (Windows 10)

Newtown Square, PA

• Data Center Coordination including Remote Hands
• Process service requests, escalations and engage vendor support
• Troubleshoot computer systems/networks to diagnose problems and administer solutions
• Coordination with IBM, Dell, Cisco, EMC regarding server replacement and repair

Malvern, PA

• IT Support for Home users including new hardware set up
• Software / OS installations and upgrades (Windows 10 / Office 365)
• Hard Drive imaging and replacement, iPad integration
• Malware / Spyware / Rootkit removal and remediation

Berwyn, PA

• In-house and remote desktop support for Forethought, a financial institution
• Coverage spanning 5 offices with approximately 350 end users
• Support of Laptops, Thin Clients, Active Directory, Exchange, Microsoft Office
• Account setups, user rights management, PC imaging, hardware break/fix
• VOIP support, software installations and troubleshooting of legacy financial systems
• Inventory management during transition to Citrix thin clients

Malvern, PA

• Senior IT Technician with a startup medical device company. Facilitated technology-based growth of company from 25 to 125 employees. Oversaw projects assigned to IT contractors and myself on multiple IT initiatives..
• Facilitated moving physical servers to virtual achieving 100% virtualization
• Moved telephony from copper lines to a VOIP system with unified messaging
• Managed backup solution with offsite data replication
• Supervised SharePoint server… Show more Senior IT Technician with a startup medical device company. Facilitated technology-based growth of company from 25 to 125 employees. Oversaw projects assigned to IT contractors.
• Supervised SharePoint server installation and assisted with data migration from file servers

PA

A-1 Upgrades, Southampton, PA (November 2006–May 2007)Desktop Field Technician / Software Support / Hardware and Software installations. Corporate anti-virus installation and maintenance. Server backups. Basic Active Directory and Exchange administration. Clients include various medical, accounting and financial companies.Fred Beans Family of Dealerships.

Greater New York City Area & Philadelphia, PA

Freelance Broadcast Editor. (2002-2005) Clients include CBS, NFL Films, Food Network, WE Network, Voom, NJN, Metro Channels, Court TV. Cablevision / Rainbow Media Creative Services, New York, NY (1998-2002) Senior Editor. Managed post-production unit. Supervised freelance editors. Engineering duties as needed. ADM Productions, Inc. Port Washington, NY.

Bachelor Of Fine Arts (Bfa), Film & Video Production

Education record

Studied Networking and Desktop Support in an intensive learning environment. Attained CompTIA A+, Network+, Security+, MCDST and MCP.