David Wilson Email & Phone Number

• Promoted to senior as a result of 14+ sales a month for a 12-month period. While also maintaining above corporate average customer service scores.• Necessary step in order to be considered for promotion when position become available.

• Actively listens to customers’ needs in order to provide not only a solution to their problem, but an unmatched level of service that will solidify a sale and a returning customer. • Average 40-80 calls a day, while simultaneously showing cars and closing deals. • Leverage the capabilities of Salesforce to ensure a consistent sales pipeline. • Establish and develop relationships with Rental branches, and Credit Union reps to ensure consistent lead generation.

• Achieved top half regional sales quotas over a 3 month period and qualified for Manager Assistant promotion • Utilized key management tools to maintain an accurate record of the fleet in order to maximize profitability.• Maintained successful working relationships with outside vendors we use for vehicle maintenance to ensure a beneficial relationship for both. • Excelled at training new employees entering the Management Trainee position on day to day rental procedures and responsibilities.• Adhere to current company processes and implement efficiencies to improve overall performance.• Marketed via phone and conducted on-site, face to face meetings, to generate new partnerships.

Greater Chicago Area

- Researched and resolved billing issues and customer inquiries.- Established a successful working relationship with client partners and continuously striving to improve the business relationship and overall level of service.- Facilitated efficient communication skills through direct contact within internal departments.- Worked with multiple internal databases and proprietary technology

Wheaton, Il

- Achieved the title of Training Captain based on my experience training new severs and bartenders on menu knowledge and steps of quality service. - Fostered repeat business and a clientele of regular patrons.- Awarded Employee of the Month on multiple occasions after exceeding guests’ expectations.