David Johnson Email & Phone Number

Melbourne, VIC, AU

Australia

- Successfully establishment and management of a new global Speedshield.com website and 2 new e-commerce stores.- Establishment of digital team at Speedshield; responsible for digital transformation, and delivering customer experience (CX) and operational improvements through digital channels and mediums.- Responsible for company Digital Marketing Strategy.

Melbourne, Australia

Experienced Analytics, Modelling and Advisory Consultant.Expertise:- SEO Optimisation - Business Intelligence dashboard & reporting- Web analytics setup.- Google Analytics setup and configuration.- Google Ads/Microsoft Ads/Yahoo Ads marketing setup and configuration.- Business & cash flow forecasting.- Financial / Operational Analytics.- Expert Excel based.

Melbourne, Victoria, Australia

- Led major cross-departmental project to implement 2 new contact centre, IVR and telephony applications, Zendesk and Amazon Connect.- Successfully migrated a key business unit away from legacy ERP to a cloud based SaaS solution stack of Katana MRP, Xero Accounting & Prospect CRM along with custom API development.- Successfully managed Microsoft Teams.

Melbourne, Australia

- Lead on numerous digital transformation initiatives- Establishment and management of the data / Business Intelligence reporting & request processes- Key financial and business plan modelling for various new initiatives and projects- Project lead for high value IT, BI & operational projects across the group- Led the establishment of Adaptalift Truck.

Melbourne, Australia

Carhood is a start-up operating in the car sharing space with the aim of revolutionising the airport parking industry. Eligible car owners can list their vehicle on Carhood and receive a range of benefits such as free airport car parking, free car detailing, free airport shuttle service and the opportunity to earn money on their vehicle as it's rented.

London, United Kingdom

A key enabler to the transformation and evolution of Stagecoach Group into a digital data-driven business. I provided commercially focused analytics and modelling to support the development and assessment of new digital products and initiatives.- Successful ground-up development of group wide KPI’s across 18 Bus, 3 Coach & 3 Rail divisions.- Delivered.

Richmond, Victoria, Australia

Promotion to management of 3 functional areas; Remarketing, Fleet Services and Projects/Analytics teams. Totalling 11 people.- Managed - Analytical insights, Statistical Modelling & Tech Innovation Activities.- P&L responsibility. Inc Revenue Management.- Delivered Budgeting/forecasting for 3 operational functions + new products.- Engaged with C-level.

Melbourne, Australia

Management of end-of-Lease Remarketing activities including: used-vehicle re-lease operations, national logistics and End-of-Lease contract terminations and operations.- P&L responsibility. Inc revenue management.- Introduced new business metrics such as team KPI management & reporting.- Improved profits by +15% through strategic cost reduction and revenue.

Defined, established and maintained the pan-Tasman ‘ROE/ROI’ commercial pricing strategy and framework. Tracking pricing movements, profitability and compliance across Australia & New Zealand.- Critically analysed portfolio performance to identify and leverage pricing opportunities. - Improved ‘ROE’ by +20% on low yielding accounts through profit.

Managed interdepartmental process reviews utilising the LEAN methodology along with commercial impact of process changes.- Conducted ‘as is’ and ‘to be’ conceptual design/process review sessions.

Portfolio risk analytics across all passenger and light commercial vehicles in Australia & New Zealand.- Future/Residual Value projections via business-critical forecast modelling.- Monthly risk reporting, market commentary and portfolio residual risk exposure. - High impact analysis – Residual Value ‘RV’ reviews, Portfolio Valuations, Product Lifecycle.

• Front line technical support for broadband and telephony customers
• Technical escalation processing

Pmi Agile Certified Practitioner (Pmi-Acp)

Agile Project Management

Digital Delivery With Agile

Bachelor Of Business Information Systems, Business/Commerce, General

High School