David Allen

David Allen Email and Phone Number

Senior Executive | Operations | Stakeholder Management | Project/Program Management | Franchising | Risk and Compliance @ AMCS Group
limerick, limerick, ireland
David Allen's Location
Melbourne, Victoria, Australia, Australia
About David Allen

An accomplished Senior Executive with extensive experience in operational, project and service management across a range of business sectors including retail, logistics, franchising, banking and financial services and IT and telecommunications.Always looking for the best outcome for the organisation, I excel at engaging stakeholders and taking a collaborative approach to drive business improvement and transformational change.I build and empower high-performance teams and create strong relationships with both internal and external stakeholder groups

David Allen's Current Company Details
AMCS Group

Amcs Group

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Senior Executive | Operations | Stakeholder Management | Project/Program Management | Franchising | Risk and Compliance
limerick, limerick, ireland
Website:
amcsgroup.com
Employees:
461
David Allen Work Experience Details
  • Amcs Group
    Project Manager
    Amcs Group Mar 2024 - Present
    Melbourne, Victoria, Australia
  • Australia Post
    Head Of Partnerships And Channel Management
    Australia Post Sep 2019 - Apr 2023
    Melbourne, Australia
    Led Australia’s largest franchise network of ~3500 Licensed Post Offices (LPO) and Community Postal Agents (CPA) including stakeholder engagement across Licensee groups and Unions. Drove strategic planning and delivery of projects to improve outlet operations and increase revenue. Responsible for the project management and product release planning, support of the retail business systems and management of the retail financial audit and compliance program for the retail network. Successfully delivered an updated payment scheme for the ~2800 Licensees and lifted Licensee engagement by 30%.
  • Australia Post
    Head Of Post Office Network Operations
    Australia Post Mar 2015 - Sep 2019
    Melbourne, Victoria, Australia
    Managed the relationship between Australia’s largest logistics provider and largest retail network ensuring ~4400 retail outlets had support across first and last mile processing, retail transaction management, safety and resource management. Led the operational capacity planning, resource management, risk management and process optimisation for the retail network.Implemented a program to reduce stress and strain injuries in frontline staff. Delivered a Business System Incident management process to quickly resolve issues and improve communication with customers and frontline teams.
  • Australia Post
    Head Of Strategy And Channel Integration
    Australia Post Jan 2014 - Mar 2015
    Victoria, Australia
    Implemented the Integrated Customer Channel Strategy for the Customer & Community team working across the Retail, Digital and Customer Contact Centre channels.
  • Australia Post
    Business Implementation And Planning Manager
    Australia Post Mar 2012 - Jan 2014
    Victoria, Australia
    Responsible for ensuring the planning and implementation of enterprise projects impacting retail using robust project and risk management methodologies
  • Australia Post
    Client Implementation Manager
    Australia Post Feb 2009 - May 2012
    Victoria, Australia
    Managed a small team responsible for onboarding new retail transactions into the Australia Post Retail network including working between the customer and frontline staff to ensure effective and efficient transaction processes.
  • Australia Post
    Client Services Manager - Identity Services Team
    Australia Post Aug 2007 - Feb 2009
    Manage the implementation of new Identity Services transactions from the design stage through build, testing and release to the Australia Post retail network.
  • Bill Express
    Product Implementation Manager
    Bill Express Feb 2002 - Aug 2007
  • Bill Express
    Project Coordinator
    Bill Express Sep 2002 - Sep 2004
  • Streetfile (Pmp Distribution)
    National Production Controller
    Streetfile (Pmp Distribution) Sep 1996 - Mar 2001
    Australia
    Managed the National production and delivery of addressed business to consumer mail items

David Allen Education Details

Frequently Asked Questions about David Allen

What company does David Allen work for?

David Allen works for Amcs Group

What is David Allen's role at the current company?

David Allen's current role is Senior Executive | Operations | Stakeholder Management | Project/Program Management | Franchising | Risk and Compliance.

What schools did David Allen attend?

David Allen attended Swinburne University Of Technology.

Who are David Allen's colleagues?

David Allen's colleagues are Ken Reighard, Paul Trestan, Arlie Baclayon, Janet Cherinka, Angelique Dunning, Robespierre Paderanga, Malene Monsrud-Nielsen.

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