David Babb Email and Phone Number
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Deeply analytical individual who has held multiple operations roles, both as Manager and Individual Contributor, spanning IT, Supply Chain, Business Intelligence, Call Center Operations, and Workforce Analytics. Passionate about metrics, analytics, and data visualization related to improving business performance while also skilled in spanning scope of role from executive-level presentations to deep dive analyses.
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Manager Of Workforce AnalyticsHewlett Packard Enterprise Jun 2020 - PresentHouston, Texas, United StatesManage organization of 20 resources responsible for Workforce Planning, Data Management, & Capacity Planning for 8,000 person organization.• Manage monthly headcount forecasting process which becomes primary input to financial forecast. Includes all requisitions, transfers, & reductions down to individual record level for both short term and long term forecast.• Provide analytics to Executives, Finance, & Operations validating headcount profile is within alignment to strategic direction of organization.• Tracked Case Volume forecast accuracy (97-99%) and Headcount Predictability forecast accuracy (95-99%) as primary metrics team influences. -
Manager Of AnalyticsHewlett-Packard Mar 2012 - Jun 2020Manage diverse organization of 25 resources responsible for Global Reporting & Analytics of HPE call center metrics and headcount planning.• Actively manage reporting & analytics for global organization of 5,000 headcount, 2M annual cases, and 150+ metrics & reports on over 200 dimensions.• Level of data responsibility spans individual call center agent performance to preparing executive level presentations for executive Quarterly Business Reviews. • Scale of team analytics included reporting historical case volume trends, forecasting future headcount requirements, and Predictive Analytics for customer satisfaction metrics.
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Strategic AnalystHewlett-Packard Feb 2011 - Mar 2012Primary analyst for strategic initiative to determine optimal worldwide locations for call center operations. • 4-month analysis resulted in closing 2 locations and transitioning 650 headcount & 750k annual cases to 1 existing location. • Acted as Analytics & Financial SME through program, ensuring high levels of data accuracy and program operated within budget.
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Supply Chain Strategic Development ManagerHewlett-Packard Jan 2009 - Feb 2011Managed Procurement Spend & Savings Material Cost monthly publish, related data, and supporting processes. Led HP Storage Procurement team in achieving HP standard procurement processes and best practices. Coordinated governance for Director’s Scorecards, Project Dashboards, All Hands meetings, and annual Business Plan.• Program lead for cost savings team; included bi-weekly presentation to Pan-HP Cost Savings Program team. Achieved $50M in incremental savings in first year.• Co-lead and Business Expert for Pan-HP Supply Chain Transformation Spend Management workstream (Ariba Implementation).• Developed Strategic Buy ROI model to aid in evaluation of Material Cost Savings vs. Inventory.
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Supply Chain ManagerHewlett Packard Enterprise Jan 2001 - Jan 2009Houston, Texas, United StatesManaged team of 10 responsible for developing & optimizing supply chain strategies as well as creating, delivering, and reporting metric results.• Achieved historical record results for Supply Chain Costs (10% lower), Tax-Advantaged Manufacturing (25% higher), and Inventory (15% higher turns).• Created automated forecast accuracy reporting process using standard deviations of historical averages to determine upper & lower control limits.• Led outsourcing initiative with HP India supply chain reporting team resulting in over 40 hours of team weekly time savings.
David Babb Skills
David Babb Education Details
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Finance, General -
Management Information Systems, General
Frequently Asked Questions about David Babb
What company does David Babb work for?
David Babb works for Hewlett Packard Enterprise
What is David Babb's role at the current company?
David Babb's current role is Analytics Manager at Hewlett Packard Enterprise.
What is David Babb's email address?
David Babb's email address is david.babb@hp.com
What is David Babb's direct phone number?
David Babb's direct phone number is +128151*****
What schools did David Babb attend?
David Babb attended University Of Houston, Texas A&m University.
What are some of David Babb's interests?
David Babb has interest in Personal Finance, Lean Six Sigma, Investing, Economics, Sports Statistics, Statistics, Data Mining, Business Process Improvement.
What skills is David Babb known for?
David Babb has skills like Business Process Improvement, Supply Chain, Analysis, Management, Procurement, Business Planning, Process Improvement, Analytics, Business Analysis, Forecasting, Business Strategy, Cross Functional Team Leadership.
Who are David Babb's colleagues?
David Babb's colleagues are Lisa Svensson, Saloni N L, Patil Mallappa, Rodney Goodman, Cindy Hermann, Carol Lambert, You-Xun Jinan Yin.
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David Babb
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David Babb
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David Babb
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