Applications Engineering Manager
CurrentManage a technical team responsible for providing applications engineering assistance to all new and existing customers of heavy-duty trailer air suspensions. Responsible for working directly with OEM customers, fleets, repair shops, and end users to specify appropriate Hendrickson INTRAAX®, VANTRAAX®, ULTRAA-K®, HT, or CONNEX™ suspension systems based upon specific customer applications. Where existing products are not adequate, Applications Engineering works with the customer as well as internal design, development, quality, and manufacturing resources to find and implement innovative solutions in a timely fashion.Assist customers with technical questions related to air suspension performance, proper suspension installation, and testing/validation of new trailer designs and suspension installations. Support Hendrickson’s online literature to assure that the technical documentation is clear and concise. Manage confidentiality agreements with customers and provide custom made 3D models built to customer specifications.