Systems Integration Engineer
Lexington, S.C., Us
Skills/Proficiencies• Cisco IOS/UCM Integration/VIRL Modeling/Wireshark Analysis• Windows Server/Unix Systems/VMWare Virtualization• Telephony technologies including direct SIP/SIP trunks/T1/PRI/FXS/FXO/NENA• Radio technologies including MOTOTRBO/P25/DMR-AIS/MAP27/NEXEDGE• Salesforce Case/BMC Ticket Response/Microsoft Office including Visio• Experience Debugging: SQL Server/Windows System Tools/Microsoft IIS• Programming Languages and Tools: Assembly/C/C++/Java/GitResponsibilities• Planning, design, and integration of Avtec VoIP systems into various network environments, platforms, and architectures.• Dedicated on-site support engineer for enterprise installations (800+ endpoints) including 24/7 support for system upgrades, implementations, and issue resolution.• Remotely debugging live system issues related to OS configurations, network implementation, analog/digital/trunked radio and telephony infrastructures.• Leading remote technical training for commercial dealers and partners.• Writing and testing internal/external case escalations for engineering review.