David Birks Email & Phone Number

Virtual

Denver, Colorado, United States

-Expand on projects from prior role to focus on end-to-end (Sales > Ops) cross-functional workflows and processes-Working towards Business Process Management certification

Greater Denver Area

- Responsible for documenting, creating and aligning enterprise end-to-end Process & Workflow management for all Sales systems and tools, ensuring clean and easy hand off to Operations- Emphasis on National, Regional, and Local Sales teams to create a smooth experience for our customers and Account Executives- Works closely with Systems & Tools team to.

Greater Denver Area

• Leading multiple cross-departmental, nation-wide projects to align processes and increase efficiency
• Developing centralized platform for multi-departmental collaboration, document management, and team communication
• Acting subject matter expert on technical committees, process teams, and for executive leadership making high pressure decisions to ensure smooth rollout of nation-wide software
• Consistently evaluating talent pipeline to promote growth within and safeguard downtime and workload

Greater Denver Area

• Investigated and resolved business critical software incidents working directly with Engineers, IT, and Software Vendors; often with very narrow windows and quick turnarounds
• Maintained a high performance Supervisor team and their direct reports (20 total); ensuring accuracy, efficiency, timeliness, and employee job satisfaction
• Worked to manage talent into roles of best fit within Comcast
• Supported and collaborated with high demand, high volume, and cerebral Sales Teams in our top revenue markets

Worked with Sales Managers to deliver expectations to their Sales Teams and clients. Trained, fostered, and supported nine direct reports. Recruited and provided a culture of career growth to entry-level and professional talent. Between supporting a Sales Region and a local team of employees, time management and prioritization became essential skills for.

Greater Denver Area

Responsible for maximizing commercial inventory and revenue for deadline driven National and Regional advertising campaigns. Work with multiple internal departments to ensure quality and accuracy of client campaigns. Provide daily Sales Team support to multiple regions including Colorado, New Mexico, Utah, as well as internal support. Maintain and build.

Responsible for maximizing commercial inventory and revenue for deadline driven Denver Sales Teams. Maintain and build trustworthy relationships with Sales Teams. Available as a resource for new team members.

Greater Denver Area

Learn new software and processes in order to support multiple Account Executives carry out advertising campaigns for clients in the outer markets of Colorado.

Maintained land leases, division orders, and revenue records for a Natural Gas Exploration and Production company. Also supported staff with software and hardware needs including phones (PBXtra, BES, iOS), computers, server support, and desktop support.

Provided Tech Support on multiple campus computer labs for students (Microsoft Office Suite, Adobe Suite, Printers & Plotters). Provided schedules and routines to peers in order to maintain cleanliness and lab functionality.