David Carrillo Email and Phone Number

In this role I am tasked with developing and implementing successful marketing strategies for small businesses. Proficient in a wide range of marketing tools and techniques, including ads, SEO, websites, A/B testing, and social media. Skilled in teaching seminars and webinars on topics such as CRM usage, digital marketing, and AI, helping businesses enhance their marketing efforts and achieve sustainable growth.Business Consultant, Small Business Development Center (SBDC)Develop and implement successful marketing strategies for small businesses, tailored to individual needs and market conditions.Provide expert guidance on a variety of marketing tools and techniques, including ads, SEO, websites, A/B testing, and social media.Conduct in-depth analyses to optimize marketing campaigns and ensure effective audience targeting.Educate clients on the practical use of CRM systems, digital marketing strategies, and the integration of AI in business operations.Lead seminars and webinars covering a broad range of marketing topics to enhance the knowledge and skills of small business owners.Foster growth and sustainability for small businesses through continuous support and innovative marketing solutions.

Spearheaded the management of the marketing department, optimizing workflows for over 150 active real estate agents.Utilized several systems and tools in conjunction with a CRM to organize incoming requests and develop one source of information for marketing processes.Developed a centralized ordering platform, granting agents immediate access to marketing materials, documents, tools, and training. This platform connected agents to a network of forms for ordering marketing materials and submitting requests, reducing marketing department emails by 50% and increasing efficiency and turnaround times by 60%.Actively utilized proper prompt engineering along advancements in Artificial Intelligence, Machine Learning, Automation, Web-hooks, and Chatbot features to develop a virtual assistant application. This application addressed repetitive emails, operational redundancies, communication issues, departmental balance, overtime hours, overstaffing, and access to materials, tools, links, data, and information, improving certain request's fulfillment speed by up to 500%.Developed a suite of marketing materials including flyers, postcards, property websites, and social media graphics, ensuring efficient production and distribution processes.Implemented a centralized system for maintaining company and agent websites, enhancing usability and reducing maintenance time.Designed and executed weekly email campaigns with detailed analytic tracking to optimize open rates and delivery success, improving communication efficiency.Created streamlined procedures for designing and distributing printed and digital promotional materials, boosting brand awareness and operational efficiency.

Website Development and Management: Spearheaded the creation and ongoing management of three distinct company websites, each tailored to different location-specific needs. Demonstrated proficiency in ensuring each site's relevance, user-friendliness, and alignment with our brand's digital presence.Operations: Developed and implemented a system for checking golf carts into the service department and tracking their progress, ensuring timely repairs, accurate time frames, and successful deliveries back to clients.Digital Advertising Expertise: Executed comprehensive digital marketing campaigns, including Google ads and targeted social media advertising. Skilled in crafting compelling ad content that resonates with diverse audiences, driving engagement and brand awareness.Online Reputation Management: Actively managed online reviews, ensuring prompt and professional responses. Maintained a strong focus on fostering positive customer experiences and enhancing the company's online reputation.Inventory Management: Oversaw the online inventory, ensuring accurate and up-to-date listings. Demonstrated a keen ability to balance inventory levels with demand, contributing to efficient operations and customer satisfaction.Print Production and Design: Utilized in-house latex large format printer to design and produce high-quality custom decals for vehicles. Also responsible for creating a wide range of promotional materials, significantly enhancing the visual appeal and brand image of our showrooms.

Innovative Packaging Design: Led the creative process for designing packaging for a diverse range of cannabis and CBD products. Demonstrated expertise in conceptualizing and presenting visually appealing and functional packaging designs that align with brand identity and industry regulations.Print Production Expertise: Skilled in both small and large format print production. Successfully executed the printing of various promotional materials, including backdrops, wall wraps, and posters. Ensured high-quality production standards that effectively captured the brand's essence and marketing objectives.Project Execution: Played a pivotal role in bringing packaging designs to life, overseeing the entire process from initial concept to final production. Excelled in managing multiple projects simultaneously, ensuring timely completion and adherence to quality standards.Digital Advertising Expertise: Executed comprehensive digital marketing campaigns, including Google ads and targeted social media advertising. Skilled in crafting compelling ad content that resonates with diverse audiences, driving engagement and brand awareness.Logistics and Distribution Support: Assisted in the packaging and shipping of finished goods. Demonstrated a keen attention to detail and efficiency in preparing products for distribution, ensuring they meet both company and customer expectations.

Promotional Material Design: Led the design and production of a wide array of promotional print products, including business cards, postcards, rack cards, banners, and booklets. Demonstrated a keen eye for design and attention to detail, ensuring all materials effectively represent the brand and engage the target audience.Packaging Design: Skilled in creating innovative and appealing packaging designs, contributing significantly to product presentation and brand identity. Excelled in balancing aesthetic appeal with practical functionality.Digital Advertising: Expert in crafting and executing digital advertising campaigns, including the creation of compelling digital ads and video ads. Demonstrated proficiency in leveraging various digital platforms to maximize reach and impact.Website Management: Responsible for the management and upkeep of the company website. Ensured the website's content, layout, and user experience align with the company's digital strategy, maintaining an engaging and informative online presence.Trade Show Participation: Actively participated in physical trade shows, representing the company and its products. Demonstrated exceptional sales and communication skills, engaging with potential clients and industry peers. Played a crucial role in showcasing products, conducting live demonstrations, and networking, significantly contributing to sales growth and brand visibility.Online Sales Oversight: Managed the company's online sales operations, ensuring a seamless and efficient e-commerce experience for customers. Focused on optimizing the online sales process, from product listing to checkout and post-sale support. Monitored and analyzed sales performance, implementing strategies to drive online revenue and enhance customer satisfaction.

Multichannel Order Processing: Entrusted with the responsibility of processing orders received through various channels, including phone calls, emails, website inquiries, and walk-ins. Demonstrated exceptional ability to manage and prioritize a high volume of orders, ensuring accuracy and customer satisfaction.Efficient Order Fulfillment: Played a key role in the timely fulfillment of all existing print and design orders. Showcased strong organizational skills in overseeing the order lifecycle, from initial receipt to final delivery, while maintaining high standards of quality.Customer Service Excellence: Provided outstanding customer service, adeptly handling inquiries and resolving issues. Ensured a seamless and positive experience for customers, reinforcing the company's commitment to customer satisfaction.Integrated UPS Drop-off and Delivery Station Management: Managed an integrated UPS drop-off and delivery station, overseeing logistics and ensuring efficient handling of shipments. Demonstrated proficiency in logistics coordination, contributing to the smooth operation of shipping and receiving processes.