David Castro Email & Phone Number

Manhattan, New York, United States

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.

New York, United States

Ensure that all life safety systems and related equipment are fully functional Ensure that all floors have fire safety teams including Fire Wardens, Deputy Fire Wardens, and Building Evacuation Team members Providing clear direction, information and assistance to client visitors, guests, vendors and employees in a professional, pleasant and courteous fashion on a regular basis and during emergency situations Conduct fire alarm drills and maintain a written log Provide critiques to identify potential or actual weaknesses in response time or life safety systems and related equipment Perform CPR/AED and basic first aid if requiredSecures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.Obtains help by sounding alarms.Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.Controls traffic by directing drivers.Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.Maintains environment by monitoring and setting building and equipment controls.Maintains organization’s stability and reputation by complying with legal requirements.

New York, New York, United States

Responding directly to emergency situations.Acting as a liaison between building personnel and the FDNY in the event of an emergency.Directing evacuation during fire or emergency.Assisting all emergency service personnel entering the building on official business and reporting details to Novotel as soon as practical.Assisting building operations personnel during emergencies.Administering CPR/AED and basic first aid when necessary.Recognizing unusual conditions and generating required reports/notifications to follow-up with the client, Mulligan, and/or building operations personnel.Supervising and training the Fire Brigade, Floor Wardens, Deputy Floor Wardens, and Building Evacuation Supervisors.Maintaining records and logs as required by law.Performing inspections.Conducting, supervising, and evaluating fire and emergency drills.

Manhattan, New York

Making sure these systems are properly installed, suitable for identified fire hazards and fully functional. This may include planning, coordinating and conducting fire drills to gauge system readiness.Making sure that emergency procedures are in place for every building or property so that occupants know what to do and where to go in the event of an emergency.Plan and conduct periodic fire safety inspections. Preparing and implementing a fire safety and prevention plan for the building or hotel. Carrying out regular inspections and maintaining records

371 7Th Ave, New York, Ny 10001

• Advise management in improving and carrying out policies in accordance with security and institutional, state and federal regulations. • Analyze statistical data and reports to identify and determine how to make premises and grounds safe and secure. • Develop methods to improve security policies, processes, and practices, and recommend changes to management. • Direct preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices. • Fulfill all reporting requirements of all-relevant government rules and regulations. • Manage the design and development of specialized training to guide security officers and others through security decisions and actions. • Represent the Hotel in formal meetings with outside organizations on matters dealing with security and protective services.

680 Madison Ave, New York

• Responsible for assisting the Fire Department by controlling the buildings Fire Command station• Responsible for directing the evacuation of all guest and employees in the event of an emergency• Ran all investigations regarding injuries, theft, fire alarms, fraud, and damage property.• Conduct key checks at various locations to ensure the safety of all guest and employees• Respond to all lockouts regarding Saflok and El-Safe• Conduct foot patrols and monitor surveillance screens to ensure safety • Coordinated, managed, directed, and reported daily activities of the Security & Safety staff in the protection of visitors, staff, customers, and property in the absence of the Security Manager. • Exercised independent judgment in the implementation and enforcement of laws, regulations, and policies. • Managed the Property Room for lost and found items and oversaw disposition of unclaimed items.

9441 43Rd Avenue, Flushing, Ny

• Learned about the NYPD policies and strategies behind decisions/police force discretion • Completed day-to-day administrative work (filing, database entry, answering phones, logging incoming mail etc.)• Assisted NYPD personnel with daily tasks.• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solution