David Chew Email & Phone Number

Singapore

• Customer-focused and experienced project manager offering 10 years of success leading all phases of diverse Information Technology (IT) system projects. PMP (PMI number 1238121) • More 8 years of project management experience in implementation of OpenText Enterprise Content Management (ECM), Extended ECM for SAP (xECM), Web Experience Management (WEM), OpenText Capture Centre (OCC) and Kofax Capture solutions.• More 3 large scale project management experience with the Ministries on projects ranging from Deployment of Scanning and OCR, Content Management, Web Experience Management solutions• Demonstrated in-depth understanding of customers’ needs and problems by offering innovative solutions to help customer improve efficiency and bottom line; able to consistently deliver enhancements and solutions that drive customer satisfaction and loyalty. • Possessing excellent communication, leadership and organizational skills

 In charge of a department of 10 members spanning from sales, presales, project management, implementation/post sales and support Business development, client and vendor relationship management Collaborate with clients to identify needs and operational inefficiencies to recommend and implement effective solutions to improve efficiency and bottom line Accountable for overall success of projects; from scoping, contract negotiation, planning, resource allocation, delivery and closure Conduct timely risk management to prevent adverse events and minimize the effects of those events. Outstanding track record in steering “troubled” projects back to project objectives and completion. More than 8 years of experience in managing Enterprise Solutions projects: o Enterprise Content Management solution (Content Server) o Web Experience Management solution (WEM; Vignette & Red Dot) o Workflow Management Solution o Case Management (Template Workspace) o Email Archival & Management solutions (both Microsoft Exchange & Lotus Notes) o Records Management (RM) o Secure viewing and collaboration (Brava) o Secure File sharing system (Tempo Box) o Scan and Optical Character Recognition solutions (Kofax and OpenText OCC) o Print Management System (uniFLow) o Infrastructure projects (Network, Email System, Desktops and Servers) o Customised software development (.NET, Oscript & Java)

Bachelor Of Engineering (B.Eng.), Electrical, Electronics And Communications Engineering

Education record