David Cintron Email & Phone Number

United States

Assisted in creating a CS Dept. from the ground up, managed seven dept. with 18 employees at one time, and created a work schedule for each dept.Worked in tandem with the IT, Marketing, and Billing dept. in order to better prepare the CS dept. for possible challenges when covering new consumer and logistics territories.Handled escalated phone calls with customers and situations within the CS dept.Assisted with creating a first and second draft of a CS dept. handbookScheduled and conducted daily, weekly, and monthly meetings with my team members and all other dept.’s as well as with the owners.

Provided tours of the facility and product knowledge to prospective and current members.Placed orders for new merchandise when needed and insured proper product placement that would increase sales.Scheduled and managed ten employees at one time. Conducted interviews and facilitated the training of new hires.

Provided information to potential members and opened accounts, e.g. checking, savings, loans, CD’s…Provided assistance to members through daily transactions and responded to member inquiries pertaining to products and services.Supervised the maintenance of the ATM’s by properly balancing and replenishing the machines.Planned and organized events for special products and service promotions.Helped maintain the weekly balancing, replenishing, and auditing of the bank vault.Assisted with training new hires in teller responsibilities and product knowledge.

Education record

High School Diploma