David Covert Email & Phone Number

Run the Cash Register. Perform inventory check or cycle count of entire store. Organize/Recover, remove expired products, and restock store. Perform all duties while maintaining professional and customer service standards. Open and close store with manager.

Licensed: Resident Major Lines-Personal Provide quality service in assisting customers in purchasing a policy Recommend coverage that is specific to their needs. Uphold state specific requirements in purchasing a policy. Educate a customer when they have questions on specific coverage.

Painesville, Ohio, United States

Managed daily reports Recruited and interviewed potential candidates Handled all employee scheduling Enforced company policies and procedures Acted as customer service representative for front desk Managed opening and closing club Managed shift leads and staff members Managed club operations Cleaned club up to Planet Fitness standards Ordered all supplies, repairs, and merchandise Replied to reviews to resolve any potential conflicts Answered phones as a customer service representative Handled billing information and member signups.

Ashtabula, Ohio, United States

Managed daily reports Recruited and interviewed potential candidates Enforced company policies and procedures Acted as customer service representative for front desk Managed opening and closing club Cleaned club up to Planet Fitness standards Answered phones as a customer service representative Handled billing information and member signups.

JobOR (2010 to Present)Work cleaning OR surgery rooms, this includes quick flips for re-use and terminal cleans at the end of the day after the last case. Detail cleaning of the sterile sections of the OR department on days it is closed. This includes hallways, windows, doors, surgical lights, stationary equipment, floors, walls, as well as assisting the Sterile Processing Tech when counting instruments.EVS (2010 to Present)Work cleaning patient rooms during and after their stay. Clean bathrooms, public areas, nursing staff areas, offices, and collect trash from said locations. In-serviced on Hazmat Training. Able to clean areas efficiently and uphold the standards of the hospital. Work well with others, always polite with patients and staff. I have done paperwork for my supervisor for both EVS and NS as well, this includes: weekly huddles, monthly in-services, audits, chairperson of safety committee, also on the compliance committee, room inspections, cart cleanliness inspections, glow check inspections for high touch areas, chemical dispenser inspections, Bed Tracker, scheduling, payroll, Daniels Sharps ordering and partial ordering of supplies.Completed a course, at the end of October 2015, called "I Customer Care" to further educate myself in Customer Service, Work Ethic, Communication, as well as positive ways in dealing with change.NS (2009 to 2010)Worked on register in cafe, served in cafe, Cleaned cafe area when closed, cooked patient food both AM and PM, cleaned dishes in dish machine, answered the phone for patient meal orders, assembled and took patient food to rooms, stocked orders when they came in. Also deposits, receipt counts, catering management for Cater Trax, audits, and surprise patient tray assessments. (Manager is the same for both EVS and NS departments.)

I Customer Care Class (Part 1), Customer Service

Highschool Deploma