Accomplished Director / Senior Manager in Product, Development, and Project Management with an expansive experience and skillset to create and launch new innovative cloud-based products or services that generate substantial revenue. My results demonstrate leadership in roles conceiving, developing, launching, and life cycle of products and services for business or consumer markets. I am adept at managing large, complex projects across international boundaries and multiple internal organizations, with external hardware and software partners.Many recent projects emphasize fixed-mobile users "working from anywhere", using apps on mobile devices or computers, connected to the Internet over the 4G/5G network ... where User Interface and customer journey requirements are critical to success. These include Unified Communications, Contact Center, Messaging, and Video Collaboration services.In my current position, I am a Senior Product Manager for Verizon's SMB Contact Center and Blue Jeans Telehealth services, while defining a next generation RCS Business Messaging service for SMB customers. These engagements followed my leadership on Verizon's unique One Talk mobile-first business phone service. I have been involved with numerous IP and telephony programs during my career, for both the enterprise and consumer market segments. Core Competencies: Product/Development Management | Product Line & Portfolio Management | Business Planning & Analysis | Project Management | Program Management | International Development Management | Hardware/Software Products | User Interface - Industrial Design | Customer, User Journey Design | Cost of Goods & Expense Reduction | Team Management - Leadership | Competitive Analysis | Partner/Supplier Selection & Management | Price - Contract Negotiations | Supplier Quality Audits
Listed skills include Voip, Cross Functional Team Leadership, Product Management, Telecommunications, and 46 others.