David Diaz Email & Phone Number

Irvine, California, United States

- Promote positive, proactive customer interactions to make their experience of the highest quality- Solve simple to complex resident relation issues in a timely manner- Assist residents with the move-in and move-out process- Facilitate the resident retention process which includes renewal paperwork- Assist with achieving financial goals by closing on renewals and transfers- Process resident applications, lease documents, and related paperwork

Orange, California, United States

- Deliver high level of customer service and interact with the public in a fast-paced environment- Collaborate with store team to achieve store objectives, sales results, and individual sales goals- Build strong relationships with customers to maximize brand loyalty- Adapt to the changing needs of customers and the business- Model selling behaviors with a passion for the brand, customer, and product- Achieved top sales volume for the store

- Handled high volume phone calls and data entry- Provided excellent customer service to prospective customers and consumers- Verified information on online inquiries submitted by consumers- Built rapport with potential clients and identified customer's goals and objectives

Santa Ana, California

- Delivered exceptional customer service through customer interaction- Packed contents for shipping and shipped packages using CMS system- Merchandised the store including stocking shelves, keeping track of inventory, and re-ordering supplies- Recorded sales transactions on POS and processed cash and credit transactions- Operated all computer programs efficiently- Operated copiers and fax machines and other office machines

Irvine, California

- Hosted and collaborated with faculty, students, and employees to provide needed support with event management- Managed and ensured cameras worked properly and live-streamed home games- Oversaw and consulted other student employees on their progress and attendance- Worked closely with the Sports Information Director in the Athletic Department to produce social media content to promote upcoming games and to update the public of the stats of overall team/individual players for each sport- Published articles on Concordia’s Men’s Tennis Team

Bachelor Of Arts - Ba, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Management, General, Alumni