Warehouse Expediter
CurrentPRS is a Domestic & International Courier Firm that provides same day courier delivery and messaging services to safely deliver products with express service. We are known throughout the market as providing the highest standard of delivery and customer service available. Currently I am serving as the Lead Office Manager, Operations Engineer, Dispatch, and Engineer. ● Currently supervising operational work-flow while managing corporate phones of both domestic and international clients.● Manage all office administration tasks, including general office and business supply orders, equipment maintenance, maintenance of files and overseeing general office appearance and repair issues.● Responsible for full life cycle training to all new employees including onboarding and daily supervision of routes and client satisfaction. ● Manage driver’s routes while making sure collections/deliveries have been made on time.● Responsible for delegating work flow including assigning and checking the work of all level couriers.● Develop and maintain effective relationships through effective and timely communication with both international and local clients.● Handle all incoming inquiries regarding new business and client requests● Accountable for taking initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.● Assume all responsibility for the overall operation of the firm in the absence of senior management. ● Maintaining office operations as well as ensuring efficiency.
