David Drouin Email & Phone Number

Natick, Massachusetts, United States

Natick, Ma

Support company desktop and laptops (Windows, Linux, and Mac OS), printers, and mobile devices via troubleshooting hardware and software related issues. Facilitate use of conference room AV equipment. Work with administration teams to use system crash reports to identify hardware/driver trends and find resolutions before they become widespread. Assist with creating and updating automated deployment of applications.

Medway, Ma

Supporting personal computers, printers, mobile devices and peripherals using Windows, iOS and Chrome operating systems as well as various audio/visual equipment. Responsible for management of Dell KACE system for use of in-house ticket system, system imaging and managing patch distribution as well as Sophos Cloud for filtering internet content. Assisted with maintaining district servers, including but not limited to Print, File, Domain Controllers and DHCP servers. Assisted with maintaining… Show more Supporting personal computers, printers, mobile devices and peripherals using Windows, iOS and Chrome operating systems as well as various audio/visual equipment. Responsible for management of Dell KACE system for use of in-house ticket system, system imaging and managing patch distribution as well as Sophos Cloud for filtering internet content. Assisted with maintaining district servers, including but not limited to Print, File, Domain Controllers and DHCP servers. Assisted with maintaining and expanding AeroHive wireless network Show less

Main duties included preparing replacement equipment and upgrading Windows XP computers to Windows 7 as well as using Autotask ticketing system to address user needs and troubleshoot hardware and software related issues.

Westborough, Ma

Assisting customer base with system installations, troubleshooting software and hardware issues related to audio/visual equipment while documenting specifics to issues experienced and their solutions.

Milford, Ma

Responsible for the installation and setup of new computer systems and their software and adding these systems to preexisting networks and business infrastructures.

Jaffrey, Nh

Operation and maintaining of equipment lines to produce quality medical product by meeting and exceeding standards expected.

Implemented guidelines by which QA Testers would evaluate student made games by which to increase student quality with constructive feedback.

As part of a team of four, created 3D models and textures of Native American Kachina dolls to be used as part of exhibit.

Worked as part of grocery department stocking shelves and maintaining clean floorspace for customers as well as stock rooms.

Performed troubleshooting for software and printer issues in college computer labs.

Stocked shelves with product while maintaining a clean and safe place to work in and for customers to shop in.