Pacific Northwest Native. Navy Veteran. Your Trusted Advocate in Real Estate.

- Maintained strategic vision to streamline Tesla Parts Distribution logistics- Strengthened Supply Chain-to-Service Center partnership with collaborative tools & remote communications- Coached and mentored multiple operations and logistics stakeholders

- Choreographed team resources to increase repair productivity 32%, from 34 to 45 vehicles daily- Coordinated team actions of 25 support staff responsible for first-class customer experience- Facilitated 3% increase in monthly Customer Service Index from 85% to 88% in April & May 2018- Ensured 98% incoming call answer rate since March 2018, setting the standard for North America- Directed vehicle repair solutions for hundreds of special-care customers- Owned recruitment, screening and hiring of 36 new team members

- Expertly lead a 70-person team within limited labor hour and financial budgets- Responsible for final-mile supply chain handling of over 22,000 daily customer orders- Enabled local warehouse profitability in third-quarter 2017

- Supervised six radar technicians responsible for aircraft tracking and ocean navigation- Supported 350 hours of incident-free flight operations and sea transit of USS George Washington- Ensured highest levels of onboard safety, directing 565 maintenance checks of lifesaving gear

- Guided five enlisted personnel in the detailed planning of 1,850 Navy transport missions- Collaborated with 74 international embassies to acquire 1,200 diplomatic over-flight clearances- Routed 8K passengers and 13.5M pounds of urgent supplies through Europe, Africa & Mid East

- Confidently completed 320 flights, directing flight crew actions in foreign, maritime environments- Employed a robust knowledge of technical avionics to detect surface shipping and submarines- Facilitated the successful maiden voyage of the world’s newest aircraft carrier in 2011

- Student in T-34 Turboprop, Bell 206 Helicopter, and MH-60R Seahawk- Completed military pilot training with over 150 flight hours across fixed wing and rotary aircraft- Demonstrated aptitude to comprehend complex mechanical systems and lead in-depth briefings