David Edwards Email & Phone Number

Home Based

Installing LPG bulk tanks, repairs, and maintenance ensuring all comply with current regulations.Conduct thorough inspections and servicing of bulk tanks and assets.Identifying and resolving any potential issues to ensure optimum performance.Providing exceptional customer service, building strong relationships with customers and answering their queries.

Telemetry Installations new and replacementsTank Exchange/switcher surveysRisk Assessments and none gas BIDRsClearly communicating required actions to customers on none compliant installations.High level customer serviceUsing device for each job in the correct manner to ensure accurate data is captured

Leamington Spa

Managed activities for 50+ Fulfilment Engineers.Managed a team of 5 Scheduler on day to day tasksCoached team members in scheduling techniques, providing feedback and encouraging themto reach their highest potential.Developed strong working relationships with management and the executive team througheffective scheduling and communication skills.Continually.

Leamington Spa

Managed workflow of new tank installations and tank exchangesRaised correct work order type according to the contractContacted customers to arrange installation datesLiaised with crane schedulers and groundwork's team for w/c commencing datesArranged general service work for domestic and commercial customersArranged work from existing queues Arranged.

Leamington Spa

Analysed business developments and monitored market trends.Coordinated and participated in promotional activities.Targeted both offline and online consumers by designing a multi-pronged and comprehensivemarketing strategy.Coordinated art and graphics creation for effective merchandising.Created effective messaging using language, graphics and marketing.

Birmingham, United Kingdom

• Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs.Listened to customer details and offered matching solutions to meet a wide range.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.

Oldbury, England, United Kingdom

Speaking with new and existing AA members and delivering expertise and knowledgeWorking in a contact centre environment dealing with AA member breakdowns and queriesInteracted with different departments and often speaking with external business partners.Built strong working relationships with colleagues at all levelsAdapted to high daily, weekly and.

Opened new merchandise and stocked sales floor racks and shelves.Boosted sales numbers with proactive account servicing and diligent relationship-building.Recommended brand products to customers, highlighted benefits and redirected objectionsto secure more sales.Trained new employees on customer service, money handling and organising strategies.Processed.