David Eng Email & Phone Number

Wellington, Wellington Region, New Zealand

Rabobank is proud to be the world’s leading specialist in food and agribusiness banking, helping farmers support each other in business and make sure that rural communities are treated fairly when it came to getting the finances they need. Rabobank are committed to adding long-term value for clients and growing a better New Zealand

Sydney, New South Wales, Australia

Australasian Medical & Scientific Limited (AMSL) was founded in 1991 and forms partnerships with world leading medical device, pharmaceutical and scientific innovators to introduce and establish advances in healthcare and science for the benefit of patients, healthcare providers and quality assurance professionals. The Diabetes division is one of the largest divisions within AMSL and distributes a complete range diabetes management products for people with Type 1 and Type 2 Diabetes.

Sydney, Australia

Optus is one of the largest largest telecommunications company in Australia, as a wholly owned subsidiary of SingTel. Optus mostly owns and operates its own network infrastructure, and also uses the wholesale services of NBN and Telstra providing broadband and wireless internet services.

Sydney, Australia

Isagenix offers a range of health products specifically formulated to provide a healthier, more prosperous life and dedicated to health, wealth and happiness. Isagenix goals are to improve world health and free people from physical and financial pain, and in the process create the largest health-and-wellness company in the world.

Sydney, Nsw

Isagenix offers a range of health products specifically formulated to provide a healthier, more prosperous life and dedicated to health, wealth and happiness. Isagenix goals are to improve world health and free people from physical and financial pain, and in the process create the largest health-and-wellness company in the world.Duties in this role include: - Receiving inbound calls from clients and assisting them with queries regarding accounts, commissions and delivery of orders. - Resolving escalated complaints and issues which arise from clients regarding their accounts or assistance within the company. - Managing a small team of subordinates taking inbound calls and assisting with complex calls they receive. - Reporting on team stats and providing coaching and team training for peers as required.- Assisting with corporate events for clients and ensuring all processes are running smoothly for speakers and trainers.

Circular Quay, Sydney

London, United Kingdom

Electric Word provides specialist information and professional development in a wide range of formats, including websites, magazine, books, training, conferences and consultancy services. Their products and services help people who manage schools, hospitals and sports organisations to share best practice, extend their expertise, keep up to date with their legal and other responsibilities and make the most of their careers.Duties in this role included: - Responding directly to clients and dealing to the queries or complaints - Fulfilling customer subscriptions and book sales and ensuring goods are received to the client - Arranging refunds and cancellations or subscriptions and book sales where applicable - Producing finance reports and managing client activity on websites and social media - Building and sending email marketing campaigns according to monthly schedule - Testing new strategies and marketing ideas for most effective ways to reach clients - Managing affiliate relationships as well and identifying new potential business partnerships

Wellington & Wairarapa, New Zealand

CIGNA is a leading insurance company specialising in health and life insurance plans as part of the Fortune 500. They work closely with brokers and consultants to develop innovative programs, help individuals and families improve their health, well-being and sense of security—and lower their medical costs.Duties in this role included: - Managing and resolving customer complaints to produce a fair outcome from both business and client perspectives.- Assessing term life applications which were completed via telephone sales and checking all records are submitted correctly for quality reasons. - Interaction with customers addressing and noting their concerns regarding their insurance policies. - Reviewing telephone marketed sales calls for quality and risk assessment. - Communication and relationship building with external partners, customers and colleagues within the business on a daily basis. - Problem solving with a variety of simple and complex complaints and providing the appropriate feedback to the Quality Assessment Team Leader and Senior Management.

Wellington & Wairarapa, New Zealand

Duties in this role included: - Conducting inbound and outbound telemarketing calls for insurance sales. (Top Performer in Outbound Sales 2009) - Achieving a high quality of customer service on behalf of company partners in order to maximize individual and team sales results to meet agreed objectives. - Advanced knowledge in automated underwriting risk application systems completing life insurance applications directly with clients over the phone - Assisting Team leader with managing peers within a team and relieving role when team leader is not present.

Wellington & Wairarapa, New Zealand

New World New Zealand based full-service supermarket chain operating over 130 stores worldwide. Each store is independently owned, operated and is part of one of 2 Foodstuffs’ co-operatives (Foodstuff North Island and Foodstuffs South Island).Duties for this role included: - Checkout operator - Deli Serve-over, handling and serving deli goods - Bakery Assistant, baking and packaging baked goods - Grocery Assistant, stocking and filling grocery shelves