Senior Regional Sales Director
Suwanee, Ga
Through complex sales cycles that required multi-division coordination, I was charged with revenue growth for the Southeast Region. These sales cycles involved many decision influencers and decision makers and it was my responsibility to ensure prompt and accurate communication with all. Other responsibilities included account management, coordination of business-to-business connectivity and project management.Examination Management Services, Inc. (EMSI) is the largest supplier of medical information, risk management and investigation services to the life and health insurance, healthcare, clinical and business communities.Responsible for customer care, annual contract negotiations and business-improvement implementations for a book of business worth $35 MillionAssessed customer business process workflows in underwriting and claim investigationsCreated "sticky" relationships through problem solving, reliable follow-up and a compelling noble purposePresented outsourcing proposals that improved quality, decreased expenses and improved time-in-processCoordinated internal resources to implement new contracts, and improve business-to-business communicationsNegotiated multi-year contracts with guaranteed minimum revenue spend expectationsSuccessfully maintained C-level, SVP, VP and middle management relationships with all customersSuccessfully transitioned from corporate office environment to remote location in 2000 and met or exceeded annual revenue increase expectations - from existing and new customers - of approximately $3 Million in an 18 state territory (Southeast