David Fermin Email & Phone Number

Puerto Montt, Los Lagos, Chile

Puerto Montt, Los Lagos, Chile

With over 3 years at Ventisqueros, I've played a key role in managing and optimizing critical business systems. My expertise spans SAP (ECC & S/4HANA) administration/development, core system management (Innova, FT), and leading efficient Microsoft SQL Server database administration. Additionally, I've significantly enhanced inter-system connection and integration, boosting platform fluidity and communication.Beyond technical prowess, my experience extends to project management, where I've led or directly supported successful implementations of new solutions and fulfilled internal requirements. Notably, I served as a key technical user in the SAP ECC-to-S/4HANA migration, driving the implementation of MM, PP, PM, FI, CO modules, and seamless legacy system integration.My comprehensive vendor management skills ensure strong, efficient relationships for sustained operational support. My proactive, results-oriented approach has demonstrably contributed to Ventisqueros' success and operational efficiency.

Región Metropolitana, Santiago, Chile

As an ABAP Jr. Consultant at Normen, my goal was to provide all possible support for the development and specialized support requirements generated by the different clients of the consultancy, in order to contribute to the success of their projects.My main duties included analyzing and resolving issues in programs through code debugging, designing and developing programs using ABAP code according to functional specifications, executing unit tests, and more. Additionally, I acquired knowledge and skills in the handling of tools and technologies such as the Eclipse IDE and had my first approach to SAP S/4HANA, where I learned about its new features and functionalities.For customers such as CCU and CMPC, I developed custom reports under ALV OO that improved data visibility. I also extended Web Dynpro developments to automate business processes. In addition, I restructured and developed reports that are generated and sent automatically by generating Simple Transformation using the XSLT_TOOL transaction and generating the required XML code. I also made extensions of the User Exits and Badis type to improve system performance and flexibility. This work contributed to improving customer efficiency and productivity.

Provincia De Santiago, Chile

During my time at Anida Consultores, I was responsible for executing operational guidelines for the service using defined processes, procedures, and instructions. My focus was on achieving the accurate and timely detection, registration, validation, tracking, and derivation of data link alarms within established deadlines, both for individual and mass events.In addition, I was responsible for validating in databases and reference systems the shutdown of equipment, scheduled work, transfers, disconnections, and suspensions, among other critical activities. I proactively monitored the links of customers with contracted services through the established tool, Network Node Manager (NNM HP), to guarantee operational continuity.In situations of alarm events, I took the initiative to proactively contact customers to determine the origin of the impact and provide quick and efficient responses. I also contributed to the generation of incident records in the CRM (SGA) system, following the established processes, and, when necessary, carried out referrals according to the predefined guidelines, thus achieving that Anida Consultants' customers could enjoy greater availability and performance of their data networks.

Maracaibo, Venezuela

• Brindar consultoría, análisis, soporte y respuestas de requerimientos a distintas organizaciones locales y externas mediante el uso de diferentes herramientas tecnológicas bajo la modalidad presencial o asistencia remota según la necesidad y/o caso específico.

Av. 15 (Delicias), # 95-60

Analysis, logistics, research and administration of systems and applications solutions. Windows- Linux server management, ERP – Windows (Microsoft Dynamics GP), Database -Tables-Query (ORACLE, SQL, MySQL), WEB Platform, CMS, Packages transfer, FTP, Remote systems support, providers’ management.

Edificio 2001, Maracaibo.

Administration of company’s IT platform. Secure and guarantee correct functioning of systems hardware and software of technological components. Technical support and assistance during intervention process of SNV

Edificio 2001, Maracaibo.

Reporting development with ALV. SMARTFORMS, Tables, Transactions, User Exits, Functions management, Data dictionary management, requirement management in Marketplace. To collaborate in company’s SAP implementation. Tansfer orders, user creation, OS Windows printer setup, among others.

Edificio 2001, Maracaibo.

To assist in technical and technological requirements of local, national and international company’s team members through remote support, servers and domain administration, OS Windows support, networks, printers, print servers, user profiles, DHCP, Security licies, Polycom system video conference, IP phone networks, Callmanager Express (CISCO), Web Searching, Virus control, Service providers’ management.

T.S.U. En Informática, Information Technologies

Systems Engineering, Systems Engineering

Cursando actualmente